My flight was cancelled and the Hotel took my money.

No refrigerator in the room. Door had marks on it like it had been kicked in. Hot water in shower was weird at times: warm after awhile but not hot. Room cleanliness was only a 8/10or9/10 vs 10/10 in my last stay over 9 years ago. In general I always dislike the gall of having to give any personal info out in order to get free internet. Just make it free, or simply bill the room. Those are my only complaints and they would not stop me from staying at this hotel again. Great staff. Really nice. Great amenities. Great Pool(s)!!! The pools and jacuzzi are the best. Lobby is AMAZING. Located in a great area in town. ad a perfect stay and will stay again when in S.D.

My room was clean and spacious. The bed was very uncomfortable! There was no mini fridge and was told it would be an extra $10/ night if I wanted one I was charged $4 for 2 bottles of water when the sign on the bottle said they complimentary.

Spacious and clean rooms. Pillows and bed comfortable. Staff was nice. The "fragrance" being pumped into the lobby was terrible. They could use more seating outside. The tables were full multiple times I went out there. They need more than one hot tub as the one was regularly full of kids. Hard to pull suitcases on textured carpeting. Food choices limited.

Loved the pool area

Parking is expensive breakfast is expensive for what they offer

Came to SD for a nail and pedicure class

Everything was good

Everything was an additional cost. No coffee in the morning. Then went to buy coffee and the espresso machine wasn't working. Couldn't get items delivered to my room so I had to wander around the hotel to get items from various places. Then balcony door was awful. Couldn't get it closed after it was opened. Super noisy when balcony door open from all of the freeways close by. Parking was expensive for not even being their for 24 hours.

Great hotel good facility, close to shopping malls and resturants. Overall a very central location to oldctown, beaches and trolly line.

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1. I didn't realize there wasn't a fridge in my room until I arrived with snacks that needed to be refrigerated. Also there wasnt one available for me to "rent" 2. The room smelled a little musty. 3. The tub's drain was really slow and I found myself standing in water every morning. my stay was for 4 nights, I was attending a conference. The staff was very friendly. Maintenance person who came to my room for a toilet issue was quick and professional. Being across the street from the Trolly was great, very convenient. The pool was very clean and my time there was relaxing.

Mainly that its very clean I usually stay at Embassy to get free breakfast

Parking was confusing. Designated parking not as clear. Staff at night is not as friendly as in the morning. Overall it was ok.

Not even 2mins in the room and the AC vent pops off startling us. Sink didnt drain, and Shower gets flooded. Yes, I checked the clogger setting and both still had issues. I reported the issue and the “fix” was to just not move the clogger. It didnt drain once again. Shower drains extremely slow and floods very easily. The room was nice and all but the drainage issue and how it was handled, made me rate my experience a 3 star.

I would never book from your site anymore. I lost my money, I was scammed. When I choose the date while booking you booked me to the different date. I was left on the street with my family, and nobody helped me to resolve this problem. You guys are Scammers!!!

Just didn’t have a pleasant experience there.

The property is nice but it is outdated. The lobby is nice but rooms need to be updated.

nice

Not