Overall Ratings & Reviews Hôtel Mercure Albi Bastides

This is a very nice hotel. It has an exceptionally good restaurant which punches above the weight of the hotel category.

The hotel is beautiful and the view amazing. Everything is close by.

Most enjoyable one-night stay and walkable distance into town.

Amazing location

Our second stay here. Lovely location; easy walk to the Cathedral. Lovely dinner on the outdoor terrace.

Our room, though very small, had beautiful views of bridges and the city across the river. The sound of the water rushing over the weir was very soothing. The restaurant was much better than we had expected, especially for dinner. It was pleasant to be able to stay in after a long day of sightseeing and not have to venture forth again. The breakfast buffet was good, though not remarkable. The staff was uniformly helpful and hospitable.

Liked the free parking! We had a river view, beds were comfy. Room and bathroom a bit dated.

Friendly helpful staff, great architecture (bothe the building & in the town). Ours was just a stopover, hotel restaurant was a good meal. We did get a river room view, but the window location was a bit strange.

Delightful hotel with (from our room) a superb view of the Cathedral and river. Excellent restaurant and river view terrace. Thoroughly recommended

Room not clean

Great Location is amble across the tarn to the Toulouse Lautrec museum and the phantasmagorical cathedral. Wandered the old half timbered streets of the old ecclesiastical town. Hotel is a good standard as you would expect of the Mercure group and great food available. The availability of off street parking is also a good point as Albi has not got tomuch free parking

Professional staff. A dream location. Excellent breakfast.

Restaurent food was really nice. Staff very friendly

The Hotel met our expectations and we will definitely use it again. Situated close to the centre within walking distance but far enough away from any noise. The staff were very friendly and helpful and the facilities were good. Our room was adequate if a little small. It had everything we needed and the cleaning and servicing were faultless. Although we did not use the restaurant the menu appeared adequate and the facility was well appointed and seemed well patronised.

Excellent location, with a view of the old town, the bridge and the cathedral. Great service all around and plentiful parking right in front of the hotel. Large room. Restaurant downstairs is really good and quite reasonably priced. It was a lot better and a little cheaper than the one I've tried in town. The only thing I didn't like is the AC. It's located for some utterly strange reason right above the entrance door, while the room is around the corner, after a longish corridor. So you can have it at the lowest setting and it won't have a great effect on the bedroom, while the area in front of the door gets really cool. It's a truly bizarre design. I suppose in the heat smaller rooms without a separate corridor would be better.

This is an ideal location for visiting Albi and it’s setting over the famous bridges is excellent - with great views from the upper floors. The free parking outside is a real benefit as you can walk into the centre in a few moments - across those historic bridges. The hotel facilities are more than adequate and COVID protection very evident around the building. We didn’t dine in the hotel but self-service breakfast was generous (if a bit crowded around the cramped coffee area). Service was efficient but lacking warmth from some staff - it took a while to find someone to serve drinks on the terrace. This is a hotel with a business feel to it, rather than a charming tourist spot, but it all works and the location makes up for any minor shortcomings. Make sure you grab a luggage trolley as you will be carrying it yourself!

The A/C did not work well and the room was not cleaned the second day. Regrettably, also, there was no safe in the room.

Excellent location. Close to both modern and old part. Incomparable views.

Great mini break, close to all amenities and fantastic views.

The room was super hot and we could not open the window because the falls was too loud. We asked to change room and they made everything right. Easy access to the town centre and easy parking. Good WiFi.