Overall Ratings & Reviews Novotel Newcastle Airport

A one night stop, to visit Newcastle. Not actually at the airport, it was a brisk 10min walk from the Kingston Park Metro, a couple of stops away. In the unseasonal heat, the aircon of the room struggled to keep the room cool, but otherwise no complaints. Having inclusive breakfast proved exceptional value, as it was very well stocked.

All good - easily reached from the city on the Metro. Clean quiet and good value

Lovely hotel, lovely staff

Really helpful staff and great room, especially for the price

Enjoyed the breakfast. I booked here especially for the laundry. None on site. We walked half a mile to the outside laundry. The access they offered was so expensive we could have purchased new clothes. Also, we had a twin bedroom. Finally realized why my bed was so uncomfortable - the mattress was flipped on the wrong side.

stayed 1 night was very comfortable and room ticked all the boxes

Good all round

Outstanding service from front desk and the breakfast host. Fun, groovy decor. Hotel is near a major road intersection so expect some traffic noise from your room window. 10 mins drive max from airport

Good all round, value, location, venue, staff and meals.

Clean and Excellent stay here with my family all staff are super friendly and can’t do enough for you breakfast is really nice too and it has a pool table where you can show off your skills 😂 ⭐️⭐️⭐️⭐️⭐️

Had a great stay , lovely room and great breakfast.so clean and quiet.

The bed was excellent, very comfortable and ensured an excellent sleep.

Kettle in bedroom had intermittent electrical on / off fault and a VERY short plug lead. Menu for supper in evening VERY LIMITED with no pre warning. Vehicle bay parking spaces VERY tight for modern, mainly SUV style VEHICLES. Inadequate signing off highway to gain entry and access to hotel site. The advertising blurb mentioned a swimming pool but we were informed that this had been discontinued in a recent hotel revamp. And a gym. Disappointing, we were looking forward to a swim and / or work out on arrival. The outside sitting area, to the right of the front door, was littered. Obvious to staff as well as visitors. Untidy. Some breakfast ‘kept warm’ buffet items needed refreshing, eg fried eggs and black pudding. The coffee machine liquid portion was a bit big for the cup / beaker and overflowed. Generally a lack of attention to detail was apparent which was disappointing for a mid-range hotel looking to attract more clientele, particularly at the week-end. Most items above could be sorted and improved by shift managers / supervisors encouraging working staff to take some time and pay attention. Generally staff were friendly when asked for something. Bedrooms were quite smart.

Clean and comfortable. Well presented rooms

Very Convenient to shopping and easy parking.

Breakfast and evening meal in the restaurant was fabulous highly recommend

Perfect for stay for last flights arrive and nice catch up sleep 💤

A very comfortable room, large and bright, a separate WC and shower room, which is handy. Very good quality bedding, lots of lights (once you figured out the control!, air-condition/ heating was simply to use and very quick to control the room. The reception was comfortable with a well stocked bar and friendly staff.

This is a lovely hotel great location The staff were excellent and look after all our needs

Great stay, nice hotel, bar staff excellent