Overall Ratings & Reviews Quality Inn & Suites Lacey Olympia

Convenient location. Cleanliness

When I got to hotel after hours of driving and working at an event for 10 hours.got to hotel to find out they gave my suite with king bed away. And because I booked on line I wouldn't get my money back. The guy gave us a small room said we could get a rollaway bed. We were on bottom floor and could she our car out the window. That was ok. The coffee pot had water spots which I clean out first. Tub looked clean but was hair in tub. Breakfast was ok. Lady setting all the food was nice. I hate to say this was the worst Quantity I ever stayed in. Will not stay there again.

Good for new management

Bed was comfortable - TV worked. Breakfast was a bit scarce. Microwave in the room wasn't plugged in, and too hard to get behind the refrigerator to manage that on my own.

I like how peaceful it was.

they ask for $100 deposit

The room was spacious, clean and smelled good.

We'd stay again. Nice area. Very accessible.

Great front desk staff

The staff were friendly. The room was small but with everything we needed. The bed and shower were great. We will be back.

The staff and room were nice, but the room backed to a major road that was pretty noisy. Next time, we'd bring ear plugs and a white noise machine to drown out the road noise. Otherwise, a good stay.

As advertised.

Front desk tried to charge me twice. Then didn’t return the 107 dollars. Said I had to pay a security deposit then said I would get only 70 something dollars back. Can’t do laundry after 9pm and doesn’t open in the morning until 9am. So I could do laundry and will have to go out of my way tomorrow to do it. Front desk trying to double charge me and tell me my bank statements will show me something different than what happened doesn’t feel right. Feel like they were trying to intentionally double charge me

Upon check out they did not provide me proof of checking out and proceeded to keep my security deposit when all I did was sleep in the room I was busy the rest of the time out and about, and could not answer me nor give me a reason as to why they did.

👍

Nice place

Nice

Way nicer then the Super 8 next door.. Clean place. I would definitely stay here again. Decent little breakfast sandwiches and waffles in the morning for breakfast.

Quality Inn is the cleanest, most comfortable stay I have come across in five years of frequent travel. I slept 13 hours in a great mattress with nice sheets and a white quilt. Ample fluffy pillows! The Jacuzzi in the suite was high quality. I highly recommend that locals treat themselves to a little retreat. The freeway is a little loud, but just pretend it's a river and you're good! Much better than big name local hotels. Even the breakfast was a thoughtful spread.

It nice but aging.