hotel was about what we expected. Nice breakfast and staff was kind

Great place to stay

Booked here for the Chicago marathon and was pleasantly surprised with the hotel given the not so nice reviews. Place is clean and well maintained. Got a room with 2 double beds and room is very spacious. Even had a mini ref and microwave. Got coffees and teas as well. Restroom had a tub and ample supply of toiletries. Ice dispenser is available at the floor as well. Breakfast is decent. Will stay here again if I’m in the area.

It was great. Staff was nice. The room was clean and the hallways had great photos of the city which made it feel more safe and comfortable. The breakfast was great, nice large and comfortable lobby area with view of the water. Nice neighborhood close to the college so lots of great restaurants were just a 10-15 min walk away. Felt safe even at night

Uncomfortable

The property is a basic small 2-story motel. Nothing unique. The pool-facing rooms are now facing an empty pool, unfortunately. The immediate spaces ( walkways, parking lot, empty pool) are a hotbed for rodents. I encountered large rodents each time I ventured in or out of the unit. One suggestion is to have closed garbage bins. I saw 3 rats climb out of a garbage can with food items !!! Scared the bejesus out of me. The community around it is awesome.

The Chicago Lake Shore Hotel served worked well for my wife and I while in town for Lollapalooza. Bus/train stop is just a 9 minute walk away. This hotel is run by the same people as the Best Western next to it and that is where you’ll find your amenities like ice, hot morning breakfast, and any late night candy craving. Be sure to put out your “do not disturb” sign if you want to sleep in as house keeping likes to get to work early. No fridge and microwave in rooms but great A/C and hot water. For best experience try to get a top floor unit so you don’t have to hear everyone coming in and out. There is also an EV charger located in the Best Western portion of the property. No pool available but the lake is right there.

Towed without giving a parking pass

The hotel was dark-the lamps were unplugged. It smelled like dirty carpet. There were stains on the walls and ceiling. The bathroom and towels were gross. I did not feel safe staying there with my daughter. The place is more like a motel than a hotel. Most of photos posted online are from the Best Western Plus next door and I know that because after contacting Expedia to assist with getting out of the reservation, that's where we ended up staying. And to make matters worse they charged me for the night even though we didn't stay there because I didn't feel safe there with my daughter and who would...tight hallway with 4 doors 2 upstairs and 2 down, shady bunch of guys (4) right across from us, and the stairway reeked of marijuana.

Wijsjs

Do not consider this hotel for your safety. Over night they stole the convertor of our car. It cost us $495 to fix it and with no apology from the hotel . The area is dangerous .

Rats in the parking lot. Bugs in the room. Stains on bed spread. We were amazed to discover that there is still such a thing as a smoking room. Disgusting, made our clothes smell like cigarettes.

The electricity was sketchy. We had to flip a main switch to get any of the lamps to work. The lamps were old-fashioned and did not have charger ports. There is no refrigerator or microwave. I wonder if the electricity would not have supported those things. The staff was all very friendly, however, and efficient.

I'll never return

👍

I still haven’t received my deposit and it’s been a month

It was an average stay at an average motel. it was confusing to determine which hotel was the one I had booked. There are two hotels budgeted right next to each other. The room was clean, but it smelled funny. The mattress had springs and was very bouncy. Reminded me of my bed from 30 years ago, when I was a kid. I appreciated that it was close to where I needed to be and for the price, I got what I paid for.

This place needs a deep clean.

The property is a old building carpet is old but the employees were really nice and helpful.

A solid 3-star hotel. It was neat and clean, felt safe and was convenient to attractions and downtown Chicago. It's one of the few places with onsite parking, which was a major consideration. Nothing within walking distance, but a lot of restaurants and amenities a short drive away.