Overall Ratings & Reviews Boca Suites Deerfield Beach, SureStay Collection by BW

Hot tub broken, fridge froze over. Staff was great, particularly the breakfast attendant.

Service, service, service! This hotel is a hidden gem! The service is excellent, I really appreciated staff members Kadeem and Whitney. Rooms are clean and spacious. Housekeeping does a great job. Breakfast is wonderful, fruit and eggs and pastries, along with cheeses and meats. A much better establishment than expected. I would highly recommend and return.

Ac not working.

No hot water the a/c made so much noise that I could not sleep. I have to go back to Deerfield for another weeks of training and I will not be staying there.

none at this moment

Good clean facility, great staff

Very clean

Horrible experience would not recommend stay closer to the beach the Wyndham hotel ! This for the money is a rip off ! Elevator broken, pool and hot tub filthy disgusting! Bugs in the room, no safe in the room !

Very well located next to I-95, excellent parking. Not a luxurious place but has most that what is needed

Staff was super friendly. Room was clean and well stocked and clean. Did have to kill a cockroach but no other issues.

The room was very comfortable and the hot breakfast was pretty good. Staff was nice. I left something of value and important in my room after I left. They called me when they found it and I was able to return to get it. Honest people.

Nice Property

Good overall.

Very good and pretty clean

It really sucks because online it looks like a nice quiet place. The customer service here is very poor. The vending machines are full of expired food. Only 1 functional elevator. No accommodation for early or late check out regardless if they are in the wrong. The staff creates unsafe walking conditions by spraying water all over the stairs and walkways during the day. Also with the ongoing renovations there are also trip hazards from pieces of concrete throughout the parking lot. The hotel will also charge your card for unexplainable reasons without notification. The manager takes no accountability cause he pushes any issues or conflicts off on the front desk attendants. I was here for 4 days/3 nights and it was a big mistake! Take your hard earned money else where people. Overall there was one nice attendant, but he can only attempt to do what is above his means. Kareem was great.

convenient and clean, staff very nice

Dirty outdated noisy

Conveniently located right off the highway. The hotel staff was very helpful and friendly. The hotel was clean but needs to be renovated. It is very outdated compared to other hotels. It’s good for a night but I can’t see staying for an extended amount of time.

Flight was a red eye, so I checked in at 1:30am. The first room had a huge gap under the door for bugs and lizards to enter, so they switched me. Second room had the same. Third room had a strong chemical odor, but it was now almost 3 am and I was exhausted. Next day I asked for a refund and to cancel remaining 4 days and they told me I couldn't. Bought snacks and a rootbeer out of the vending machine and everything was expired. Wasted money. Had to extend my trip one day, but definitely didn't stay there the last night. Went to the Marriott!!!

Convenient