My husbands and I really liked this hotel and our room was very spacious and clean.

Location and great service

Excellent staff and concierge, which is available 24 hours a day

Beautiful hotel. Very clean. They make sure you always have water bottles in the room, small detail but things like this can make a difference.

Very good food. Good location. Friendly staff. The rooms need renovation. They differ a lot amongst them. Also better blackouts. Bed is comfortable.

Exceptional service and location. Thank you to every team member that assisted. 1000% recommend you stay here upon your next visit to Mexico!

Was ok for the money you pay

Absolutely fantastic in every way! Highly recommend. Not just clean, but elegant, and very helpful hotel staff. Location is also very hard to beat.

Only people at the restaurant and at the door was nice and welcoming. Reception staff horrible we asked for coffe for coffe machine everyday nothing came in or offered. We even tried to buy coffe from them still noone brought anything to room only ice once. Their tea coffee service disgusting only between 5am to 7am and they served cold coffee. Whole hotel old seems clean but not at all rusty shower broken things in the bathroom etc. after once in pool we never went again it smelled disgusting. Pay more or less for different hotel this place not worth it.

The hotel has great location, walking distance to stores and restaurantes and safe neighborhood. Clean and friendly staff.

I really like the location

Welcoming team, lovely amenities enjoyed the spa

Everything was excellent overall.

Nice staff, good room.

Clean room

Adequate and comfortable spa. Good food. Easy walking to most everything

All

Great service

Marquis reforma checks every box for a fine stay. If you stay in, the food is excellent

Trip advisor - marquis Reforma I want to preface my review for the Marquis Reforma by noting that I’ve been working in the hospitality industry for over 20 years with the last 15 being in hotels. I’ve opened 400+ room resorts with 10+ outlets. At the end of the day, I have an intimate knowledge of what we’re talking about. From the moment the doormen opened our car door our experience at the Marquis Reforma was outstanding. The first person we met was Benjamin who helped us with our bags. If I had a dozen Benjamin’s on my team I could take over a market! His attitude was a refreshing welcome after a day of traveling. The first thing you notice whether you know or not when you walk into a hotel is the smell and temperature, but the first thing you remember is how the staff interaction affects you. Benjamin seemed thrilled to met us, wanted to get us something to drink while we got checked in, and enthusiastically showed us to our room. Throughout our 6 night stay he continued to check in on us and when he found out we were going to Lucha Libre he imparted his love for wrestling and it became a nice touch point for our conversations. The location of the hotel is a great starting point for so many destinations throughout the city. 1 direction you’re a 10-12 minute walk to the museum of modern art, another direction is the Angel of Independence. If you’re heading to the shops in Polonco or the restaurants in Roma Norte you’re a super cheap Uber ($4-$5) to either areas.