Overall Ratings & Reviews Motel 6 Buffalo, NY - Airport - Williamsville

Would not stay at this hotel again.

Do not book here. It was so dirty and so many things were broken that we didn't even end up staying. Elevator, pool, and lobby doors glass was all broken. A lot of people just hanging out on the unkept grass around the motel. Run down and sketchy.

The outside appearance was dirty and overgrown. The lobby was dark with a smashed glass door. No elevators to get to the third floor, my room was clean and bright, but you get what you pay for.

Made reservations in March, arrived at 4:30 pm, was told overbooked and only rooms left were on the 3rd floor - and elevator out of order!.I am handicapped! While the young man at the desk was apologetic, patient, and helped me upstairs (name was Nick - he deserves a bonus), the room was extremely unsatisfying - stark, no frig, no microwave, no cups, no shampoo, - not even any artwork on the walls! It looked more like a prison cell. None of the basics of even low-end motel. And to top it off, I had to climb to the 3rd floor to use it!

Everything was dirty

The staff were really friendly and nice. I wasn’t expecting a lot from a motel but the door to the lobby was shattered glass, the property itself was not really cared for and the room itself was dirty. My feet were sticking to the floor, I wouldn’t take a shower because it didn’t look clean and there were cockroaches and other bugs in the room. We were only there for one night and almost left. I would not stay there again.

i was not expecting anything great but a clean room with no hair on the toilet and sink would have been nice.. Also when booking the room it stated that it offers continental breakfast and a pool. none of these were in service. the pool was sealed off. it loos like it was never in service. the main reason i chose this place was for the pool so the kids can swim. the elevator also did not work

This reveiw should be shared to motel6 headoffice . this property maintainence is zero. they charged us for super delux room but the room was dirty, unsafe, bedhseets were burned and stained . we choose king bed but got queen . washroom was dirty . please stop going here

I saw a bug but i forgot to take a picture in the morning while we are rush to check out.

Place is a dump

Check-in took 30 minutes with the so-called check-in kiosk. Miserable wait. Room was decent. No room service while I was there (3 days). Very dirty halls, beat-up stairways and doors. Sketchy people hanging out in the parking lot at night.

I’m 63 years old & have stayed in many, many hotels. This was the dirtiest, trashiest, most unkept hotel I’ve ever stayed. Nothing worked (ice machine, elevators…). Grounds overgrown. Absolutely disgusting!

The hotel grounds were not taken care of. The grass was over grown. Checking in was easy, but when we checked out I had to talk to a virtual clerk.

A blanket smelled like dog.

The property is in poor condition.

It was worst stay. Entire building is smelly with cigarette and weed smell.As much as possible plz avoid this property.

It was not very clean or very well keep. The bedding was washed but had some hair and crumbs on it. The bathroom was good. The AC worked well.

Sorry to say….They didn’t even have a room for us….not good by any standards. Hotels.com you need to relay the message of “stiffing” someone who made reservations through you …should always receive their room….especially at 1:00am in the morning. Not a well run hotel…Period.

Property is run down- grass unmelted. Hallways smell. Elevator not working. In room- door not deal fully. Air conditioner loud. Toilet ran all night. Floors dirty. Used soap in shower. Feel that the hotel is being used for housing support in the local area. Staff friendly was the only positive part of this experience.

Check-in was quick & staff was friendly. I was put on the 3rd floor which was fine but the elevator was not working.