Overall Ratings & Reviews Majestic Hotel South Beach

Fantastic

While the hotel's location is convenient and situated in an enjoyable area, the overall experience was highly disappointing. The staff were unprofessional, unhelpful, and, at times, even rude and aggressive. They charged additional fees for services that were never provided. Basic amenities such as air conditioning and a remote control for the TV were missing, and there was no courtesy service to store luggage after checkout. The condition of the room was unacceptable—dirty, outdated, and in poor shape, completely failing to match the advertised photos. There are plenty of better options just a short distance away from this hotel. Avoid staying here at all costs!

The location is great, in my opinion the only thing missing was a mini fridge and microwave.

The lady that checked us and was super rude. Every time we would ask the question she would check her nut head and roll her eyes. She also took a picture of my debit card and said she needed a copy of it. I asked why and she gave me her phone and told me to take a picture of the manager‘s contact and I did. I thought that was extremely strange because they had already ran my card for the parking and security depositso they had it on file. The room floor was sticky dirty towels were dirty pillowcases on the bed or dirty. We ended up checking out a whole day early due to service.

The hotel overall works the purpose. The only problem was that they put me in a ADA room and they put the towels on a bath chair which I found not great.

The front desk guy was very nice! He remembered us by our room number each time and made sure we had enough towels for the beach. he even went the extra mile to let us borrow the umbrella for the beach. Great location and 70-80s feel hotel.

Left a $ 450.00 jacked in the Room. Nobody found this. I'm willy disappointed.

Very small room. No parking even though they charge resoort. Windows not clean so partial ocean view no so good. Bed very uncomfortable and hard. Great bathroom.

great location but room smell of mold.

Price different from expedia

Beautiful

Iii

Highly don’t recommend staying here. When I first went into my room and went to the bathroom to start unpacking stuff I noticed the shower handle wasn’t on and it must’ve fell off when the previous guests stayed. Luckily someone was able to fix it. The second thing was that there were cockroaches in my room and I was mortified with how many I saw within the first 24 hours of my stay. Because I was there during the time of spring break, I was nervous about not being able to switch rooms but luckily the next morning the manager was able to switch me to another room and didn’t have a roach problem in there for the remainder of my stay. The shower pressure wasn’t working well in the new room during the day to the point where there wasn’t any water coming out at all. I have stayed here previously 2 years ago and found everything to be fine making me want to stay there again for this trip to Miami but next time I’ll be avoiding this place.

Great location, walkable to the beach, at the Ocean Drive St. close to a variety of restaurants, shops, also good price.

The front desk wasn’t nice, my son’s hoodie disappeared within a couple of hours of us being there.

Smells bad. Front desk not helpful. We checked in around 6pm and waited for the valet driver in front of the hotel because there’s no instructions that valet parking is at the back of the hotel, Collins Ave, front desk guy kept pointing out the door so my husband had to drive and circle around the hotel from Ocean Drive to Collins and back THREE TIMES and it took 2 hours because it’s spring break and there’s no driver out front so I told the front desk guy that many times and every single time, he was like “there’s no driver? Let me call them.” Like how is he asking me that when I’ve been asking for the driver many times for the last hour? Then when I came back again to ask where the driver is because our car is near the hotel AGAIN (and cars are not allowed to stop even for a minute in front of the hotel), he said “Do you want me to call them?” I lost it! I was very patient with him at first but I felt helpless, nothing’s happening in hours and my husband has been driving around in heavy traffic because of him. I said “I thought you already did because it’s an hour and a half already!” I asked him if he’s okay, he said he’s not high or drunk and that he has anxiety. Til the valet parking guy who speaks Spanish came to get some keys, someone finally was able to actually help me considering there’s language barrier unlike the white guy at the front desk who speaks English but for some reason was not functioning well at work. Too much hassle. Will never stay here again!

I came for my birthday and it did not disappoint. The staff was great, especially Hector. There is plenty to do within walking distance and access to all types of activities within walking distance as well. I say that because driving & parking would be an absolute nightmare. The entire is VERY busy so if you’re looking for a quiet place to sit on the beach & leisurely walk about it’s NOT the place for you because it’s definitely a busy busy place. But if you’re a solo traveler there’s no reason to worry there was a very visible yet non confrontational nor bothersome security presence everywhere you go.

On Ocean7 is a fantastic restaurant with fresh, delicious food.

It's great location and very near to the beach.

Nelson at the front desk was amazing. He is an asset. When we actually checked in, the attendant shared that he was a former addict, didn’t need to know that. He gave a family the room we were supposed to have and put us in a first floor room near the lobby. A little noisy. He was nice though. The shower knob came off in my daughter’s hand when she tried to adjust the water temperature. The rooms are small but clean and comfortable. You are really paying for the location which is right by the beach and all the action. The breakfast was tasty too.