Overall Ratings & Reviews Hotel Arts Barcelona

After a week at an aparthotel, we decided we should spoil ourselves. This was a great option. The staff and facilities were great. The rooms were top-notch. We received an upgrade to the 28th floor. The room had just been remodeled and had some great features. We were there during a large storm, so all the eating options were limited to the hotel. They did a great job keeping up with the customer demands during such a busy evening. I would absolutely stay here again.

The team were exceptional - very welcoming and attentive to every detail

Hotel Arts was an incredible experience, and the amenities were wonderful and attention to detail. We had an urgent situation with my 18-year-old son and the staff were thoughtful and caring. The views and location were top notch. Thank you for the hospitality and warm touch.

Nice stay

It’s a beautiful day. Everything is good. Service is good. Staff is good. Don’t like to set up at the lobby upstairs going in your room downstairs but other than that everything is good.

Excellent experience! We definitely recommend this property.

My disappointment was related to the spa location.

The best service that we never had

5 star luxury

Amazing

Booked this hotel for the spa, but when checking in, was told the spa is under renovation but offer W hotel facilities which is nearby. Breakfast was fine, expecting more varieties. Male Staff was seen talking among themselves without paying attention to guests. Female staff are better. attentive and helpful. This hotel offer a stunning sea view.

The service was amazing and they were so friendly. They would always tried to give me anything I asked and I would really like to give the workers all a round of applause!! Amazing hotel, amazing staff and amazing holiday!

The staff couldn’t be nicer or more professional - the best I’ve ever had at any hotel! The room was recently renovated and was exceptional. A huge bath tub, huge comfy bed, nice linens, wonderful hibiscus water and cava upon check in. You should definitely stay here, it’s super close to the water and beautiful!

I would like to share about this hotel. I have been many hotels in the world but this is one of the best hotel. Beautiful and clean and very friendly customer service. And also house keeping was amazing. Thank you so much for all your help and support.😍

All good.

In one word, our stay at this fabulous hotel was AMAZING. The hotel is in pristine condition and located in a great section of Barcelona. The service is excellent, the rooms are large, clean, modern, and offer wonderful amenities. The hotel also has excellent restaurant and bar choices. I highly recommend this property.

Overall excellent hotel.

Arts is still the best in Barcelona. Rooms are getting a bit outdated but they are working on renewals. Lovely staff and the spa is perfect.

We booked a panoramic room with sea view and they tried to give us a signature room with partial view right next to the construction and the elevator for the construction. The hotel is under construction, even on Sunday you have noise. They told that rooms are not available because of the construction. Finally we got another room with a great view but only on the 6th floor out of 43 floors. I specifically asked for upper floor in advance but it was fully ignored. Staff is very posh and sometimes we felt that they didn’t want to help us with tickets to sightseeing or at the spa.

Wry good service! Staff is very friendly and accommodating!