The location. The water front was amazing

We absolutely love staying here. It’s situated perfectly in the inner harbour - far enough to be a respite, but so close you can be downtown in a 15 min walk or even Fisherman’s Warf in 5 min, either way along the water’s edge. The hotel is spacious and bright, with local art everywhere, amazing rooms, and friendly and professional staff. Once again, we had a fantastic couple of days here. Recommend!

We have traveled to Victoria 3 times in the past year, this hotel was by far the most superior we have stayed at. The whole experience was excellent from staff,accommodations, location and atmosphere.

everyone was amazing there

Great location, friendly staff and comfortable beds.

Yes, room was clean, staff attentive, we enjoyed a great stay

The staff were very welcoming, the room was spotless and spacious with a lovely view over the inlet and no noise later in the evening. The cafe was great; did not try the restaurant this time. All in all a lovely place to stay for the one night we were in Victoria. Will use again.

Location was great. Hotel was very nice. But the room was very hot and the AC didn’t work

Great food in aura. Nice room and in a good area for walking.

Great staff clean space beautiful view and area to stay!

Yes.

Staff were amazing, super friendly, and helpful. It felt like they had known us for years. Our room was immaculate and housekeeping staff did an outstanding job. Right down to placing my grandson's favorite stuffy on his pillow. Facilities were well maintained and pool area was fully stocked with fresh towels, and pool toys for the little ones! A great family escape.

Everything was spot on

All true. Wonderful place. Very warm personal greeting. High physical quality of hotel. Great bar. Great restaurant. Great.

Staff was exceptional and helpful.

Staff was courteous and helpful. The room was very nice and the view was spectacular!

Nice rooms!

Very clean and friendly staff!

The room was very clean and spacious, with amazing views and easily walkable to downtown. Staff very friendly.

Great location and food.