Overall Ratings & Reviews ANA InterContinental ISHIGAKI RESORT by IHG, an IHG Hotel

Nice property

Beautiful beach front resort . Great service and staff. The room service food was excellent too. Highly recommend this resort.

Dining- Poor food handling and/or preparation. We decided to dine at the Saltida (dinner buffet) and as a result we both suffered from a fairly violent food poisoning. It was necessary to extend an extra day as there was just no way we would be able to physically fly out the next day. In addition to this, communication between management and front desk was near to non existent. The hotel did compensate for the meal but made no effort/offer to cover the extra night stay, despite the fact that their restaurant was at fault. I must recognize the restaurant manager as he was the only individual that checked on us and provided water/fruit.

Great property

Wonderful hotel. We really enjoyed our stay. Convenient location. Indoor pool is very warm in the winter so you can swim even if it’s not warm enough for the outdoor pool. I would definitely stay here again.

Fantastic stay at this property. Stay in the renovated Bay Wing building if you can swing it. Staff were fantastic, very welcoming and attentive. The breakfast at Saltida was worth it, with dishes ranging from steamed pork buns, wood fired beef to pastries and fresh fruit. Some fun cafes and restaurants within walking distance, too. Saw a loggerhead sea turtle and puffer fish while snorkeling in the roped off area of the beach. Would return in a heartbeat.

The response from the front desk (Ms. Kudo) and the tour concierge desk was excellent. I would definitely like to stay at this hotel again when I visit Ishigaki Island.

Enjoyed the hotel, nice room, staff were very helpful. Also enjoyed dinner on the terrace.

Amazing staff, helpful to the fullest! When out of their way to accommodate and make recommendations. The resort is beautiful and very clean. Has many dining options and beautiful views of the ocean. I will definitely stay here again! Thank you for an amazing experience.

It is my first time coming to Ishigaki in Okinawa. Japanese service obviously is top notch. But ANA Intercontinental Ishigaki Resort service is just something else. A big shout out to Miki at the front desk of the Bay Wing where we were at. Our flight was 8am and taxi typically don’t operate that early to take us to the airport. Miki just relentlessly calling for us and proactively suggested to get two taxi instead of a big one such that we can get to the airport as fast as possible. All other staffs were awesome also. Room is superb. Food was great. The pool and beach facilities are amazing. I will definitely come back again!!!

Run down. Few options for activities for kids so not a family resort. Limited English capabilities.

Beautiful property with gorgeous views of ocean. Very family friendly with many amenities & dining options. Convenient to port area with many shops & restaurants. Very accommodating & exceptional staff.

We absolutely LOVED our stay here!! From check in to check out, everything was comfortable, beautiful, and fun. The beach with amenities was great - the pools 😍, all of the restaurants, the comfy beds and room. Loved it all. Great for families or friends. Drinks by the pool, a plus 😉

well maintained. very delicious meals

Highly recommend this hotel. Staff are great and the hotel is in a great location

Took my mom for vacation. Seems like she enjoyed the stay and food. We did not go to the Buffett however the Japanese breakfast was great. The room was clean and bathtub was large and you can relax.

Not enough bars during the day near the pool. Food and drinks at restaurant extremely pricey. We ended up eating out. Not enough restaurants

We had a wonderful time at the ANA Intercontinental Ishigaki. Our room was comfortable, clean, and modern. The lobby always smelled refreshing. It was easy to get to the restaurants, pools, and amenities at other wings. It you rent a car, there was plenty of parking. We really had a lovely vacation and we're very happy with our choice to stay at ANA.

Nice location..Nice sea view..Nice staff..nice breakfast..nice surrounding!

my room was located in the Ocean wing but upon arrival the concierge went on about the Bay wing - it was very confusing. it is understood that English is NOT the spoken language but there was obviously some miscommunication about the breakfast plan that was purchased (upsell) - details were lost in translation. after the first day - room was not cleaned at all (no fresh towels, bed was not made and garbage NOT removed). the second day - bed was made, room was NOT cleaned, no fresh towels, garbage not removed and toilet paper not replenished - called down to ask if i could take towels from the carts left in the hall (the carts were left there well into the night). third and fourth days - regular room maintenance