Overall Ratings & Reviews Quality Inn Fort Wayne

This hotel is under construction currently. Which would have been nice to know prior to reservation. They allow early check-in how ever they charge even if it’s only a hour early (again would have been nice to know before reservation). We were able to get a room on the first floor but had to go back outside in the rain to our room. Room was very nice but had a purification system which was very noisy all night. Keyless entry was very helpful. Breakfast was none existent- except waffles and a few yogurts. Not much at all extremely disappointing. The location is nice but we probably will not stay again. There are several nicer places near by.

smelled like pee

It is nice quiet hotel. They are currently renovating and the room we had has been renovated and was nice and clean.

great

The property was doing some renovation. The bathroom was very small and rooms had hardwood instead of carpet. It was a roof over our head for the night. We got what we paid for.

Check in did not know what to do, very hard to understand. Hotel needs updates, breakfast was only muffins and apples. Staff not very knowledgeable. Biggest issue was trying to get into the room, the keyless touchpad hardly worked. Would not pick if had to return.

Took 4 rooms till i got one were the heater worked or there wasnt a gap in the sill of the window. Then the staff start being mean about my desire to be in a warm room

Keypads don't work. Someone was already in the room we were givin. We walked in, there they were. Wow. Frint desk is a joke. 15 minute check in time & no elevator.

It was pretty good for the price. I usually do Spark hotel down the street, but I was on a Christmas budget and I could have asked this stay to be better for what I paid.

Hotel was clean and in a safe location. Room had recently been updated and in nice condition. Nice continental plus breakfast

The property is closed access to several attractions like mall, grocery, gas station, food stall, etc. Feel safe during my stay and rooms are well maintained.

Good clean room for my elderly Aunt & Uncle.

The hotel seemed clean, even though they are under going remodeling. The room was booked on line and I had no knowledge of the condition until arrival. We were in an emergency situation, no heat in our home, and chose to spend the night elsewhere. I requested a king room with handicap facilities. I was unable to shower because there were no grab bars. When I tried to go to bed, I basically fell into a crater. The mattress was so badly pitted that I could not move around or turn onto my side with out help. I have never tried to sleep in such an awful bed, especially having to pay to do so. I had very little sleep and could not relax. Also, despite a noise rule, there was someone either yelling or having their television extremely loud in the middle of the night. 1-2 am. I could hear it in our room. I would not spend the night at this hotel ever again.

Good stay

Good experience

I was staying for business. The company I work for books my room. I have a card that they can use for any incidentals. I have stayed at 12-15 different hotel in the Fort Wayne area this year alone and many of them more than one time. However, my first visit to this hotel I was informed that I could not check in due to my age. (19yrs old) in spite of having a card and Driver's license and the room being fully paid for. After 30 mins and having to get my company involved I was able to check in. Ok so they have policies or whatever at least I got into my room. Today after leaving to go to work and checking out. I notice that they didn't put the usually hold on my card but instead made a debit/charge. When I called they said it was a "mistake" and fixed it. Glad my company won't be using this hotel again in the future.

Nice updated room, the whole hotel is being renovated, new carpets in hallway, included breakfast, very friendly staff.

Nice

The staff was great and the room was cozy!

First thing I didn’t there was no elevator! The remote control was dirty and wasn’t working right. When I would press the volume button it would turn off and it was dirty. Then the sink stopper busted and I could not use the sink. Only good thing was it was clean, and the bed was comfortable.