Friendly hotel despite being large, the staff were brilliant throughout. The room was clean and can be cleaned every day. It was a family friendly hotel, although I would look at the suitability of Jersey for a young family. The swimming pool facilities were good, indoor / outdoors. Excellent breakfast, dinner paid separately was also excellent. Great location, easy walk into the centre of St Helier. Everything seemed well organised.

Staff and services excellent for 3 Star hotel Ventilation is totally inadequate with NO aircon Breakfast is superb and refreshed regularly Bar and restaurant prices in line with other hostelries in area 25 min walk to Liberty bus station and 16 minutes to murky beach All in all great for kids with water park games room and activity centre

Spotlessly clean hotel , the staff were super friendly and helpful , the amenities are excellent ideal for families and couples alike , the pool area was brilliant for kids and adults , a fully equipped gym on site too , our trip included an excellent buffet hot and cold breakfast which was great , plus the other food in the main restaurant the al a carte and American diner were also great and none of which was over priced , you can sign up for a hotel card on arrival and that will give you an extra 10% of all your food and drink , there is also a kids club and entertainment on every night run by some really excellent staff very entertaining, each evening there were different acts plus quizzes bingo and music , all in all an excellent choice for a break in Jersey when we re-visit the island we will be staying there

Clean and friendly staff

Great hotel! Only disappointment was lack of flume/wave pool on a super hot day.

Such a great hotel, our group age range was from 3 to 70’s and suited all of us. Great location (we don’t mind a walk and the distance was fine for the kids into town) Only thing I would say the hotel needs is air con (we happened to be there on the warmest few days on record) and a fridge in the room to keep drinks cool. Apart from that I would return to the hotel.

Room clean staff friendly breakfast was amazing with so much choice, pool ok could do with updating changing rooms and outside jacuzzi, we found the pool too noisy with some kids screaming Or splashing without a care for older people being around

We loved our stay at the Merton hotel. Child focused and very friendly. Excellent service and staff. Pool area was great and the breakfast was excellent. Brilliant and varied night entertainment. Good acts on for the adults and the young team who entertained the kids were very talented and really put everything into making sure they had fun.

Everything was excellent, the hotel it’s self was very modern clean and tidy, it’s in a good distance from st Helier and the park and rose garden just at the end of the road are very good. Went to a lovely free concert in the park one evening and had a excellent meal in the park restaurant

Merton hotel.has 5 star vibes and facikities. Their rooms are speciouse and clean. Staff is doo helpful 24 hours desk and resturant and bar has professional froendly staff. Contimental breakfast . Merton has Aqua spa which has indoor outdoor pools along steam.and Suna plus massage options. Merton also.offeres yoga and other excercise classess free of charge during your stay. Its affordable, Amazing and lurxery hotel near Coastline 10 minutes walk from the centre.

Staff great, breakfast had an excellent choice of things to eat.

Staff amazing food first class and plenty of choice for breakfast and dinner. Ideally located just East of St Helier. Plenty of parking. Large room extremely well looked after. The only down side is limited tv channels but that's nothing really. Very happy.

As with every other stay at the Merton. The food was outstanding the staff make the Merton the most successful family hotel in Jersey.

Stay here often, highly recommended

Breakfast was brilliant, lots of choice and no waiting. Bed mattress was uncomfortable and gave me a sore back. Staff were friendly.

Large hotel with lots of facility's. Fantastic swimming pool, numerous bars& restaurants, entertainment for all ages. Not a sea front hotel but in a nice location & a nice walk through the park to town & buses.

Surpassed expectations, friendly staff. Pool and gym, dining, a few restaurants to choose from, very central for shops and dining. Good value.

Fantastic stay loved the breakfast and sports facilities especially the pool with indoor and out and heated. Such good value

We paid for a standard double room and were given a suite with balcony, kitchen, dinette and lounge. What's not to like?!

The wonderful flower and shrub display as you enter the hotel. And the excellent way the hotel is furnished. Also the different Bars, Piano bar, American style diner etc.