Overall Ratings & Reviews Super Inn Williamsburg

Roaches in the bathroom. WiFi didn’t work no hot water bathroom sink was busted elevator was broken

Not good at all. Hotel staff is rude and it’s very unclean and not safe location and train is super loud. Have the lights didn’t work. Will never stay again!

It was the worst highly dont recommend bathrooms are dirty rooms have roaches and they are everywhere thr over charge a lot I’m highly disappointed

Was a decent stay, would stay again! Nothing exceptional, but got the job done!

The staff wasn’t very understanding and rushed me out as if I overstayed my welcome so I won’t stay here any more even if for one night

My biggest disappointment was the fact that Expedia even had this property on their list of hotels. We needed to stay in the Lightfoot area of Williamsburg,Virginia and it was a very busy weekend. When I tried to book there were basicaly only a couple of options.. This was the closest hotel available to where we needed to be. My wife killed at least 8 roaches, two of three lights were broken in the bedroom, the towel rack and toilet paper holders were both broken. Generally speaking, the room was in terrible condition. I am reconsidering any future use of Expedia.

The room was dirty. There was dust and crumbs behind furniture and appliances. The bed sheets were stained and dusty. There were cockroaches and other bugs coming out of the cracks in the walls and ceiling.

Didn’t have any major issues. Everything went very smoothly. It was simple no extra crap that some of the hotels try to enforce. I will definitely visit again when I’m in the area.

The gentleman at the front desk was friendly when we first arrived but he gave us 2 rooms that were dirty and hadn’t been clean, the carpets and bathrooms were dirty and this was for myself and my family. We left this hotel and stayed at another hotel.

Cost efficient for an overnight stay in a decently clean room.

Lack of care

Had to request my money back and promptly went to another area hotel. Homeless people live under the stairs, condom wrappers, burn holes in the nonsmoking rooms, walls were splattered and gross. Just don’t even look at this place.

We liked nothing. The property was very run down and in need of repair

Nice staff

The staff

The owners are very nice people

Horrible and disgusting property. Room was filthy, smelly, and sheets were stained. The low price and friendly staff are not worth the stay. Spend a little more and get something worth your money. Unless you’re on drugs or just don’t care, go somewhere else.

Killed 25 roaches and they don't have no house keepers at all.

If you're looking for a place to stay for a night, then this will work. If you're looking for a place with a lot of amenities and luxury, there are better options in the area. I did see families there, so it's not a horrible or scary place. The staff was very pleasant and check-in was easy. The lights by the bed were broken, and the light above the sink did not work. Overall, the place suited my needs for the night. Think about your budget and how much you actually need.

Here is what I did not like. I stayed in Room 132 The toilet was wobbling. I had to be careful when I sit on the toilet. When I sit on the toilet it was wobbling and when I got off the toilet, I had to be very careful so that I wouldn't fall because it was wobbling. Definitely the toilet was not stable because it was not secured on the floor good. When I turn on the hot water it was not hot. The shower head was not secured on the wall good. Housekeeping was not good at all. The time that I stayed they did not come in my room to empty the trash. They did not come to change the bed sheets. They did not come to bring in the towels like at other hotels. What they do is knock at your door and you give them the dirty towels. They say I will wash them and bring them back. They will knock first then hand you the clean towels. To me it looks like housekeepers are not allowed to come in the room like at other hotels. I will rate them a 1 star. Not going back.