This is definitely not a 4-star hotel. The room is very small and lacks space for luggage; the furniture makes it feel cramped, though it does have the essentials. The bed is good; the shower is ok. The hotel feels old, neglected, dark, and run-down. The location isn't bad and the street is quiet; however, the elevator is very noisy, and you can hear it running during the night. The air conditioning worked well. The daytime receptionist was quite helpful, but the night receptionist wouldn't even look at you when you entered or left the hotel. My room had a tiny window facing the back of the building, which made the time spent in the room very unpleasant. They could improve the amenities; the shampoo and soap seemed to be the exact same product.