The office manager was friendly, and he gave us some breakfast items to take with us since we'd leave before 6:30 am. He also gave us a room in the back that was quieter and changed our room when we realized that the first one was smokey, even though the rooms are non-smoking.He gave us a good recommendation for dinner, too. The room was quiet, bed was comfortable, and coffee was available 24/7. The only thing we could have used was a freezer in the refrigerator since we travel with coolers.