Overall Ratings & Reviews Holiday Inn TWIN FALLS by IHG, an IHG Hotel

Bunk room was perfect for our family! Hotel was clean and quiet.

Quiet and clean Friendly staff

Fully staffed, clean and good service.

Restaurant inside had great staff. Room was updated and quiet.

Nice and comfortable place to stay.

Great room, mostly quiet. Great beds and bedding! Breakfast was great and our service super. Would definitely stay again.

Front desk gal at check in was very helpful and professional. Area is very walkable to restaurants and hotel also has bar and restaurant. Room was very large, clean, and super comfortable bed made it difficult to get up in the morning.

Sadly the hot tub was down. But otherwise super nice hotel. Great staff. Clean. Got a room with the twin bunk beds in their own little area for the kids. Super nice hotel! Planning to stop here again on our way back home at the end of our road trip!

Great place to stay

This was a great stay. Very comfortable bed and the room was very large and nicely decorated. Everything was clean. Nice location close to all kinds of shopping and restaurants. They have a restaurant onsite that looked very nice and seemed very reasonable - I would try it next time as we had other plans this trip. The only negative was that the hot tub was not working that day. I would definitely stay here again.

People were great, room was clean, property looked good. Overall very pleasant.

Would give 5 stars if had free breakfast and water in lobby. Very comfortable beds and big rooms.

We complained multiple times regarding the room above us stomping, running and jumping. They room did it both nights and even at 6 am the second morning. The lady at the front desk only offered us a free breakfast, which we still got charged for. I asked to be comped for a free night

Staff polite, check in was easy, rooms spacious and very clean.

Becky, at the front desk, was very helpful and gave us lots of information about the local area. The rooms are clean and comfortable. I stay at Holiday Inn quite frequently as I travel and this hotel met the standards. The breakfast was delicious.

Our stay was great! I only gave 3 stars for property condition because hallway carpet is dirty and the pool/hot tub need resurfaced. The pool and hot tub were great but they could spruce the area up a bit. Our room was very clean and I am a really picky person. The bed was really comfortable. We got the king room with bunk beds and I loved the set up! My 2 boys loved having their own beds and their own TV. The service was really good and the front desk people were very friendly and helpful. Duke's Grille was really good. We were pleasantly surprised with how much we enjoyed the food and we love that kids ate free! The restaurant staff was really great too! We really enjoyed our stay here and would not hesitate to come back

Good hotel..clean

Property was clean and super easy to access. About a 10 min drive from the falls Great breakfast made to order. Young waitress in the morning was fantastic.

Nice hotel, good location, nice restaurant. The pillows were terrible. Too big and too gard

Clean , nice hotel, located in the middle of shopping area and restaurants. Staff is very nice, kind and polite. Big parking. Only one complain, some people did not realize that people below is on vacation and want to have quiet place to have a rest. A little bit respect and less noise would be appreciated.