The check in was terrible. The clerk could not find my reservation. When I showed him my confirmation he still could not find it. I got very annoyed at this point as I had been travelling for 22 hours and was exhausted and wanted to just get into my room. The clerk after further delays finally agreed to let me into a room ad noted "we will have to sort this out in the morning". There were no issues in the morning as I was not asked...guess the clerk sorted himself out afterwards. I have a lot of crew travel through torreon but based on this check in experience I am not sure we will use this hotel for business travel

Excellent breakfast.

everything was excellent i enjoy staying in the holliday inn express hotels awsome

Was easy to do check in,nice staff!

Excelente atención por parte del personal desde tu llegada hasta tu salida., habitación amplia, cama y almohadas cómodas y que decir del delicioso desayuno, atención esmerada de su personal al momento del desayuno. Excelente experiencia nuestra estancia en el hotel, de principio a fin.

Cleaning staff is awesome and very polite and friendly

Breakfast was satisfying based on my personal expectations.

I was comfortable in the room assigned to me. Clean, quiet, practical. The staff members were pleasant and attentive.

It was a nice stay, hotel management was very accommodating. There still is a lot of 'construction' going on around the hotel, if it is one thing or another but it feels it's been going on for quite some time.

Todo excelente muy bien todo.

La limpieza la habitación y la atención del personal

Key cards will deactivate several times during your stay because they're old cards or they have faulty programming equipment. If you stay here have fun going up and down the elevators to get your keys reprogrammed a few times a dah

All equipment and plumbing is outdated and always have issues

La ubicación es excelente y el staff es muy amable, las habitaciones tienen buen tamaño, almohadas y cama muy cómodas. El desayuno no es muy bueno y desafortunadamente fuimos en temporada de remodelación entonces había ruido durante el día, el elevador es MUY lento, la luz del lavabo en la entrada nunca se apagó y por cómo está el piso en la regadera el agua salpica en todo el baño.

This time I did not have a good experience. When I arrived, they did not have a room despite me having a pre-paid reservation. The room they gave me did not meet my reservation, the second room did not have internet or even phone line, so I finally settle on the third room. Elevators were not working properly and on my last day, power went off with not back up.

El hotel cuenta con alberca y un pequeño gimnasio. Cuenta con una excelente ubicación cerca de centros comerciales y tiendas.

super bien! solo ponganse vivos en la manejada del puente

Very nice place. Close to shopping and many restaurants and bars.

Every thing was very good

El cuarto era amplio y muy cómodo, buena ubicación y fácil de llegar, el staff fue muy amable en todo momento.