Overall Ratings & Reviews New Hotel Le Quai - Vieux Port

Really friendly staff, lovely room, and great location.

Great central location with so much to do around it. The staff was wonderful, bed comfortable and we had a lovely view

J'ai apprécié les petites attentions offertes par cet hôtel, les informations sont bien indiqués dans les chambres. La chambre est grande et propre. L'hôtel est bien situé pour visiter Marseille. Le personnel est attentionné. Je pourrais revenir dans cet hôtel si je reviens visiter Marseille.

This hotel is within walking distance of all major Vieux Port attractions as well as the official tourist office which is extremely helpful.

This lovely boutique hotel in the Vieux Port area of Marseille was just perfect. We had old world charm with modern convenience,

La chambre et l'hôtel en général est très agréable, propre et spacieux. Plein de choses mises à disposition : serviettes, peignoirs, savon, bouilloire avec thés et café, bouteille d'eau, etc. Petit plus pour les démarches écologiques !

Nice location.

Lieu particulièrement bien situé sur le vieux port. Excellent accueil à l'hôtel où l'on m'a proposé immédiatement un surclassement. Chambre grande et confortable, salle de bains au top. Vue sur le vieux Port. j'ai adoré. Petit déjeuner très complet et riche. Bref, j'avais réservé cet hôtel un peu par hasard sans être sur de rien, j'en suis finalement charmé. merci à vous

This is the 2nd time I have stayed at this hotel, mainly because of the location to the office I’m working from but on both occasions the male receptionists have been rude and unhelpful. I reported to reception a number of issues with my room, TV remote not working, table lamp not working and the telephone not working. I was told that you have to pick up the phone and wait two minutes for it to work. (I have not comments on this) While this is still a nice hotel in a great location I don’t think it would use this again because of the staff.

The hotel was located less than 1 minute from the M1, amazing to goanywhere. The room clean and amenity was good. I will recommend this hotel and want to stay next time. I loved crepes on the breakfast menu.

Made me pay for my hotel twice even though i showed him my bank statment showing i had already paid for the room. He just kept showing me a reciept saying it was refunded. Called my bank and agreed that it was already charged to my bank account. Terrible service save yourself the scam

LOVE the location of this hotel. Johan from the front desk provided amazing service!

Liked the location.

We had an excellent stay, room was on the top floor with a terrace overlooking the Old Port and across to Notre Dame du Garde which was great. Room was spacious and tidy, comfortable bed, had both Nespresso machine and a kettle. Bath with seperate shower, double sinks, robes and slippers. Breakfast was good, variety of pastries, cereals, cold meats and cheeses, eggs, etc. Staff we encountered were all polite and friendly with good English. Location couldn't be better, literally above a Metro station but it is a very walkable city anyway.

We loved our stay! The hotel was beautiful, clean and modern with amazing windows, the staff was very friendly and helpful, and the location was absolutely perfect for exploring the heart of the city!

Perfect location for a first visit to Marseille! Our views of the old port were perfect and the family room was huge even by American standards. It is right next to the metro, many restaurants and shops. The strength of the AC was a pleasant surprise! High quality toiletries were provided and the beds were very comfortable! I’d stay here again in a heartbeat.

Beautiful area. Very close to the harbor and nice restaurants

Good hotel, very central. Clean and comfortable rooms 3 star.

Very close to the blue metro line and restaurants along the port. A bit of a walk to everything else but if you want to take the metro it’s fairly easy. The room was clean and comfortable but the bathtub siding was broken and there were pieces of tile missing. We didn’t mind much because it didn’t affect our stay. The balcony view was nice to have. There is an area of Marseille north of the hotel that I would try to avoid, near the red metro line, but anywhere in the tourist areas you need to have reasonable caution with your property to avoid having phones, wallets, and passports stolen.

Quiet, clean and right on the ocean. Very close to the metro and so many walkable places nearby!