Overall Ratings & Reviews Tucson Marriott University Park

I literally checked in at 10:30pm, showered, discovered my bed frame was broken on one side so the mattress sagged, but my alarm was set to go off at 2:30am for a 5am flight so I just needed to get a few hours of sleep and didn’t have the energy to ask for a new room.

Exactly as pictured Spacious Clean Modern Friendly and efficient staff

Amazing service from behind the desk (was able to check in early--which was so badly needed after spending hours at doctor appointments with my 84 year old exhausted Mother after traveling 3 hours in to Tucson); amazing service at the restaurant inside the hotel (great food and friendly service!); amazing service with the Valet (being able to drive my Mother straight to the door of the hotel after her surgery was a huge blessing!); and amazing service when needing a medical shower seat (was sent right away). Thank you to everyone working at this hotel! You are greatly appreciated for all that you did during our stay! I highly recommend this hotel. Not only because of the amazing, friendly service but also because it was very clean and very comfortable as well!

Was there for business, very clean and nice hotel

The property is in an area that didn't look the safest, though a block down was University Drive with shops and restaurants that looked okay. The rooms are a bit odd, and a bit outdated. I have never stayed in a hotel room that didn't have carpet.

The property was nice however we were placed in a room on the 5th floor near staff supply closet. Noisy and lots of foot traffic.

Thanks...great experience

Very friendly front desk staff. My only complaint was that I asked the multiple staff members if they could add some ice to the water dispensers and none of them would. Otherwise it was a great stay.

Nice stay

We did appreciate how convenient the location was. Shops around the area are walking distance.

Did not get two queens we booked and the windows were filthy.

There was no hot water in the shower and sink there was warm water only and very slow no pressure. As well, I was amazed that they asked me to pay for parking even I paid a good and a full price on my room. Also, when I tried to connect to the Internet, you asked me to pay for Internet.. so I don’t understand is a resident of pain full price and a good one. I still need to pay for my own parking facility and for Internet.. I went in the evening downstairs to the lobby and I bought a hot cup of tea and cheese bagel. They gave me an onion bagel froze straight from the freezer and told me that I can go around the corner and warm it up myself in the microwave and they told me to put it for 30 seconds when it came out it was very bad and soggy and not proper to eat. I never asked for a refund I’m really amazed in a hotel like that. We have those small things that really really not supposed to happen it I’m disappointed thank you David Gershon.

Great hotel, very clean and extremely comfortable.

Room cleaning was super slow and didn’t get to our room for multiple days. Very loud from the lobby. Housekeeping knocked on the door when there was a privacy on door- woke me up. Not impressed.

Only a short stay but fantastic hotel well situated. Clean room and hotel very clean overall. Couldn’t have asked for anything more.

Liked the area

Already booked my future stay

The hotel was nicely designed with a large open floor plan. It was very clean with comfortable rooms. They also offered a full breakfast buffet that can be bundled with your room rate. Convenient parking is available at an adjacent parking garage.

Nice location

It was an average hotel. Kind of rundown. It was sort of clean. It needs a renovation. It looks and feels old.