8,4
Very Good
From 141 reviews
Cleanliness

8,6

Room Comfort

8,4

Service and Facilites

9,0

Traveler Reviews Serenity Stay

Number of reviews per page
20
40
Top reviews
Tiffani
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Full breakfast
Christy
icon-with Pet
with Pet
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Wonderful stay!
Danielle
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The bed was comfortable and the shower was amazing! Check in was later than 3:00 due to rooms not being ready, but the room was very clean when we were able to check in.
Abhishek
icon-Business and Leisure with Children
Business and Leisure with Children
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good breakfast. Great and caring staff.
Shealla
icon-Leisure with Children
Leisure with Children
4,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Bed bugs and strong odor
Alyson
6,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

You can tell the place was recently updated. Nice furniture and shower, cute design. Breakfast was good! However, the room was poorly cleaned. There was a clump of cobwebs in one corner with dead bugs in it, a used q-tip in the floor, the floor felt sticky. I wouldn’t stay there again due to that.
Cynthia
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Stumbled upon Chattanooga Heritage Motel. Going to see theater performance Downtown Chattanooga. Clean room. Comfortable beds, no bugs. Manager Jimmy absolutely outstanding. Even loaned me a outlet adapter for my HDMI charger. Rooms being remodeled to include HDMI access. SUPER QUIET rooms. Pool very nice, patio chairs, tables & umbrellas! Welcome bag at check-in, water bottles & snacks. Road access is the only negative. Must pass motel & doubleback in order to access parking lot. City Cafe is the in-house restaurant & is unbelievable! Very busy. Food OOTW (out of this world). Just booked another visit in 2 weeks. Enjoyed this visit 1000% more than a much more expensive "big name" facility earlier in July.
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Audra
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Mr. D welcomed us when we came to check in. He was so friendly and helpful. We had requested side-by-side rooms online but those weren't available when we got there. Mr. D took the time to move people around who hadn't checked in yet and made it to where we could have two rooms beside each other! I would definitely stay there if are ever in that area again.
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Zechariah
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location, feels safe, clean/modern.
Bethany
icon-Leisure with Children
Leisure with Children
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Not to much Only thing the unexpected fee for security deposit when checking in
Mary
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great and Friendly Customer Service
Sylvia
8,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was nice and comfortable. However, the smell/odor in the room was really bad. Not a foul odor but almost chemical. It was overwhelming. If I would not have been so exhausted from my drive up from Florida I would have complained.
Zoey
icon-Leisure
Leisure
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were very polite and helpful during check in. The lobby was clean. The room is more spacious than the pictures make it look online. It was very clean and smelt nice! The shower was clean and had great water pressure! There are lots of food options close by. Would definitely stay here again!!
Cherie
8,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

For the price the room was very clean but did have an odor when entering the room but once you were in the room for a short time you did not notice it. The beds and pillows were extremely comfortable. The only thing I did not care for was the outside of the hotel could use some cleaning. There was a couple of bags with garbage that other guest left by the stairways. We would stay there again if we are ever back in the area. The good outweigh the bad.
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Clyde
8,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Really liked the room. The only problem that my wife had was all the cigarette butts on the ground. If people smoke they should be responsible for disposing of them properly.
Jennifer
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast buffet was lacking and just a little rough on edges (older)
Mickey
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Stayed to night a/c wasn’t working that good . Cleaned the filters and it worked alot better . Nice place and staff very Pleasent
Stacy
icon-Business and Leisure
Business and Leisure
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This is such a a cute little motel. Even offers smoking rooms. Good variety of breakfast choices. Staff was always nice even when I had a short moment of rudeness and fit pitching I can't remember his name if I ever knew an African American male at the front desk will always be my favorite. Great customer service and always quick to offer helpful solutions.
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anita
icon-Business
Business
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean, safe and close to the airport
terry
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

It's great every time I stay here front desk Mr. D makes my stay comfortable every time..
Number of reviews per page
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