Tired from the trip, we arrived 1 hour early and they said we could not check in yet. After waiting in the sitting area, I came down for my on time check in but the room Was still not ready. About 45 minutes later, we were assigned a room. The keys opened to a room that had other people’s belongings there (guest occupied). We did not enter but went downstairs and notified the staff. Finally we were assigned anotjer room. There was a heat wave and we got a room with a broken AC unit. The staff said there was nothing they can do because the rooms are all sold out. The next day, they moved us. We could not sleep that first night because the room was on a top floor and felt like a greenhouse. We received no compensatory gestures. The hotel was also not very centrally located. It’s a bit of a walk to most tourist attractions except the Eiffel tower. For the price, it was definitely not worthwhile.

This is a very special place. It's on a small, quiet street and each room is somewhat different from the others. The property is in excellent condition. The room and bathroom are very comfortable. The larger sized rooms (higher category) are particularly nice. Special thanks to JAMES, the hotel technician/engineer who worked long hours to keep the air conditioning system running at a minimally acceptable level during the recent record-breaking heat wave. The room cleaning staff are wonderful people. I regret to say that the various people who were behind the reception desk during our stay were disappointing. No smiles, no hellos,; in short, poor interpersonal skills (in both French and English).

We loved the quiet neighborhood location as we didn’t want to stay in the busy touristy sections of Paris. The staff members were exceptionally friendly and helpful, especially Andy. They responded quickly and efficiently to all emails we sent prior to our stay and booked our transportation from and back to the airport. We also enjoyed their cafe and pastry shop recommendations. The room was clean and nicely decorated. All in all we really enjoyed our stay and would definitely stay again.

Everything is great except the noise from the neighbor room

We started our trip here and then came back for the last day of our trip. The staff was so happy to have us return. They even upgraded our room which was very nice. We really enjoyed the quiet of the area. We had a very nice dinner at the cafe down the street which was great because it was in walking distance. There is also an excellent bakery also very close which was a great place to pick up sandwiches and eat them in the park area across the street. We would definitely come back!

Breakfast was very good. There were a lot of choices. Everything got replenished quickly! The bed in our room was very comfortable! Overall, it was a great stay!

This hotel is nice and convenient to the Eiffel Tower, however, it is in a residential district. If you’re traveling and wanting the comfort of amenities, probably not the best neighborhood. There is a farmers market nearby on Thursdays and Saturdays, but otherwise not the most convenient to walk out and grab coffee or lunch.

Great location on the left bank and very walkable to Eiffel Tower.

Comfortable stay. Close to everything- Eiffel and Siene River. Clean room. Helpful staff.

The room is great, the balcony is a great addition

Very walkable area. Cute hotel!

Clean room and helpful / friendly staff!!

Was a good stay overall. The room was fairly spacious and well equipped. The cleanness was okay. My room had a smell came from the toilet throughout the stay. A coffee machine in suite could be nice. The staff overall was nice but not sure if it was because of language barrier but one particular staff keep making things sound like a problem that made me a bit uncomfortable. E.g. I forgot to include my girlfriend in the reservation so the local tax needs to be added. They made it sound as if our reservation might be in jeopardy but they could just charge it. Also my uber eats order came to the front desk and they called me twice and then repeated it again when I got down to pick it up that they’re not allowed to accept the order. I’m sure they don’t mean to be rude but it was a bit confusing to me.

Super comfy rooms, best staff, great location - it’s my home away from home! The front desk team and the senior management - everyone is so kind and helpful. I’ll be back :)

Premium experience for very good price, incredible location and staff. Clean, well maintained and above all - quiet. My go to in Paris now.

I had a good stay at this hotel. It was close to the Eiffel Tower and many restaurants. The breakfast in the lounge looked really good but I didn't partake. Breakfast was offered but I would say if you are looking for a hotel with full room service, this isn't the best choice. I knew this when I booked but there was the ability to order using an Otely site. The site was supposed to allow you to order take out from nearby restaurants that would be delivered to your room. One day I had a long day of touring around Paris and was really tired so I decided to try it out but the site wasn't working. This site isn't owned by the hotel so it wasn't their fault but wanted to mention just so others are aware to plan ahead. Oh and FYI, the hotel lounge has better hot chocolate than the nearby restaurants. I tried hot chocolate at 2 restaurants near the hotel and the lounge's hot chocolate was much better. The staff was great and friendly. The room was small compared to American hotels but I thought it was just enough space for two.

Great location near metro station, beautiful street views of the Eiffel, and helpful staff

Excellent! We stayed here in 2014 and this time it was just as amazing. Tucked away from the noisy street, clean, good location, above and beyond staff, wonderful breakfast buffet. We will return for sure!! 10 Stars!!

This is a beautiful hotel With kind staff and a lovely sauna

Very friendly and clean room and good breakfast