Overall Ratings & Reviews Extended Stay America Select Suites Chicago Downers Grove

Dull, dark, drab out of date colors. Not one hanger for clothes. No shampoo. The dumpster outside was very visible and completely overflowing with trash. When you take a shower you better be quick becaiuse the tub had a hard time draining. If I could have had my money refunded I would have left the minute I walked into the room. The office doesn't open until 9:00am. Unheard of. That's OK because you won't hear from me again. And I'll bet there is no reply from your office. That's service in todays world. How sad.

Check in wasn’t available until 5pm. I had to wait two hours to check in.

No paper towels

Ok

Great

Nothing the room was very dirty it’s not like the pics the people staying were definitely sketchy people I didn’t feel safe found a bug on one bed not sure if it was a bed bug The front desk leaves at 10 so you can’t complain to no one they are nice people that’s all I can say though

For the price, unbeatable. And has kitchen and fridge. If you bring your own food and utensils, unpublished will have everything you could want. Plan to stay there again.

this place needs maitnance

Great staff and clean rooms.

Easy check-in, friendly staff. Rawl was great

Great place clean

Room had very basic amenities. Good heat & hot water. No shampoo. No usb charging. Front desk hours made check-out very inconvenient.

It was so dirty, I walked out 5 minutes after walking in. I tried to cancel my reservation.

I was not allowed to stay . Said the rooms not available even after I had pre-booked reservation. And I am trying to get refund from Expedia since then . However not able to reach Expedia customer service. I had to book another hotel that night at higher rate and 25 miles away from my destination. Really unsatisfied with the hotel . Aslo I would like to get my refund back and additional compensation for new hotel and travel . I was traveling with my wife and had to struggle to find new hotel in middle of night. Any help would be appreciated

Great place

Great stay

Great location

I love this place

Everything was superb until after midnight on my last day, someone was smoking weed andcthe smell traveled to my room. Thankfully, i had air freshener.

Smelled like cigarettes from the time you get off the elevator and the room was bad also. I stayed up 2 nights out of 5. Got the hell out of there. Totally a waste of money