Overall Ratings & Reviews Quality Hotel Hampstead

Excellent breakfast, nice staff

My honest review is that, It’s just a standard hotel, not exceptional but good. What I found great about it is the customer service-from the receptionist to the catering staff- they were all fantastic. However, I think the room was too small and had no AC in the extreme heat at the time we stayed. They had an old fan in the room but it couldn’t do the job. And the elevator, please can the hotel replace it? It’s not the best. Overall, the staff-10/10, cleanliness-8/10, Food- 9/10, Room and amenities- 5/10.

This hotel was a nice surprise. I needed to stay in Hampstead for one night and I found this hotel had such a reasonable rate I decided to try it. Because of the price my expectations were not high, however when I arrived I was very pleasantly surprised. The service, cleanliness and the breakfast were a match for some four star London hotels. The room was not large but it was clean and comfortable and had a nice view of the neighborhood from the two windows and Hampstead village is a lovely place to stay. Dmitri the receptionist was exceptional and made everyone feel very welcome and valued. It is definitely on my list of hotels to return to.

A very quiet, clean and fairly well presented hotel. Friendly staff, free guest parking and breakfast, and within short walking distance of transport links make this a great hotel to stay at.

Very good hotel, great location with easy access to 2 tube stations by foot. Dimitri at the reception seems to be a gem of a person- very helpful and also very respectful. Good number of eateries around or you could just take a tube to Hampstead for more options. I could also get off from Finchley on to M1 easily even during rush hour.

Comfortable accommodation with an ample breakfast. Perfect for a short trip.

Fantastic stay. It’s crazy that a hotel exists in Zone two with ample parking and is also reasonably priced!

Had

Great location.

Good hotel

Gratis parkering vilket är ovanligt i London och fantastisk frukost. Jag reste när det var låg säsong därav fick jag tag på parkeringsplatsen på innergården.

Ideally situated for transport and shopping

Arrived for check in and guy at reception seemed confused. Went up to room and it was boiling. No thermostat so only way to control the temperature is via the radiator. Dial on the radiator was broken so couldn’t turn it down or off, so I had to sleep with the window open on a busy road. Fire alarm went off at 4:45am for some reason. Overall not a great stay.

Really good experience. Friendly staff. Enjoyed

Although a twin room and I was alone, one bed was dirty.

Very limited parking at hotel. Surrounding streets are resident only except from 18:00 to 8:00 . Not a great hotel if you arrive in your own car

Very pleasant and welcoming staff

The hotel is very well located, we could easily explore Hamstead and it is close to a tube station. The staff is very friendly and accommodating, really: perfect.

Very welcoming staff. All perfect

Lovely place