Pros
Excellent water pressure in the shower. Staff were efficient and professional. They handled everything promptly. The location is a major plus, with easy access to the waterfront and downtown Toronto.
Cons
The room itself needs improvement. The mattress was uneven, with a noticeable “sinkhole” in the middle that made for an uncomfortable sleep. Temperature control was inconsistent. We were either too cold with the system on or uncomfortably hot with it off, with no middle ground.
Soundproofing was extremely poor. We could clearly hear full conversations from the next room, including a detailed discussion about a cheating spouse and demands for them to move out. This wasn’t just muffled noise, it was clear enough to follow word-for-word, along with hallway conversations, which made it difficult to relax or sleep.
Furniture felt outdated, and some pieces didn’t function properly (e.g., drawers that wouldn’t close). Parking is paid and accessed through Scotia Square, which was difficult to find and unnecessarily complicated on arrival.
Overall
Fine for a quick overnight or business trip, but not ideal for a longer stay due to noise, comfort, and room condition issues.