Hotel location is good. Its 15-20 min walk to the market and downtown. Breakfast options were great and worthy for the price. The staff were very helpful.

Espectacular , regresare

Our hotel stay was comfortable and enjoyable. The breakfast was excellent, the pool was clean and towels readily available. We wish there was a lobby bar and airport transfers. Otherwise, we enjoyed our stay immensely.

Nice Hotel

It's a nice hotel.

I like everything of this place

Nice hotel

Fairly dated, but adequate. Kindly held our bags for 3 days while we were on Holbox. Well located for local food options

food is good

We have stayed here several times and have enjoyed it each time. Beds were great, ac worked well, bathrooms were up to date. Our room had a balcony looking at the pool which was amazing. The breakfast showcased fresh and yummy food. I am a very picky eater and my husband eats everything but we were both happily surprised. Mini fridge in the room.

Good

Located in the central. The atmosphere is a typical resort. Breakfast is good.

The staff was exceptionally nice and accommodating. Unfortunately, the room didn’t have a phone to call the front desk, so for each issue or question you’d have to walk down to the reception, very inconvenient. The room had no refrigerator, therefore, if you bought water or something needing refrigeration, you were out of luck. We had to ask for towels, appears the maid service forgot some of them, but they brought them quickly when asked, so again the staff was great at helping with a nice smile and were happy to help. The bar service was nice, the restaurant we tried to have breakfast, although a good selection, we wanted something more local, so decided to go out, the hotel was very close to many rests and cafés, and very good ones. Overall the hotel is great for what you’ve paying but width they had refrigerators in the rooms.

Nice food options for dinner. Luis very attentive. Relaxing pool environment. Clean and friendly hotel. Convenient location. TV options limited. Overall, I will return.

Pool area was nice. Pool could use some work. Hotel is not working to potential. Gift shop never open & retaurant only served breakfast. They have menu by pool you can order off of & eat in pool area. Bring bug spray unless you want to get eaten. Food is average. Drinks were great along with staff. I came here with sister & received one wash cloth first day then nothing. Beds are like sleeping on the floor. Shuttle pretty useless. For the cost per night i would have been extremely mad if i paid more

The greatest hotel to estay in Cancun. Extremely clean and all the staff y very helpful and courteous. Shout out for the bellman Mauro, hes recomendations to places to visit and restaurants around the area. Thank for the hospitality. Definitely will be back.

Very helpful staff. Safe and clean hotel. Couldn’t take advantage of the happy hour but for what I heard is really good. Bed and pillows a little too soft for my liking but other than that it was a great stay.

Lovely hotel in a walkable location, close to restaurants and shopping. Will stay again.

uncomfortable beds

Very beautiful property. Very pleasantly surprised.