Great location within walking distance to transportation.

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All was good

Great stay

So the property was nice. Close to Champs-Elysées, good restaurants and train station. Easy access for Uber/Taxis. Amenities were VERY lacking, we did have tea/coffee and water we had to refill downstairs every day. That truly wasn’t much of an issue as my kids are grown so they are very capable of getting their own water. The staff other than Steve, I think he’s the manager, Steve was awesome. Our encounter with him was at the end of our stay during checkout but he truly was awesome. The other staff were not welcoming. I traveled with my 2 daughters and we were met with NO’s at check in. I just expected a little bit more kindness for a 4 star hotel. Which shouldn’t even matter. We weren’t afforded any of the VIP benefits, and they absolutely weren’t apologetic about it. Maybe this particular hotel shouldn’t be affiliated with the VIP program. All in all, this was probably my 12th or 13th visit to Paris and my kids 6th or so. So nothing was going to taint our vacation. We took all with much positive energy, laughed at certain situations and enjoyed our vacation regardless.

Very friendly and helpful stuff. Convenient location.

Extraordinaire service surtout de la part de François qui est amical et adorable… Merci .

Loved Hôtel Pergolèse!

Excellent property in the 16th arrondissement, easy access to l’arc de triomphe, métros, buses, trams, porte maillot, la défense, etc. Breakfast buffet is good has limited options. Bakery on the corner and laundromat too. Excellent value for money.

Air conditioning is good and staff are very friendly.

The person who was at the counter helped us a lot looking for some flights that we needed. He was great!

Extremely Disappointing Experience I had a reservation but was unable to travel due to my flight to Paris being canceled for operational reasons beyond my control. I contacted the hotel promptly to explain the situation, expecting at least a credit or some flexibility. Unfortunately, I was met with poor customer service, a lack of empathy, and absolutely no accommodation. The staff showed no willingness to work with me, despite the circumstances. I would not recommend this hotel to anyone who values understanding or customer care—especially when dealing with unexpected travel disruptions.

I was looking for a location that convenient but away from the noise and crowds. This hotel was a perfect option. 5 minute walk to the train station the connected directly to the L’ouvres and other wonderful sites. Hotel location is close to the arc de triomphe and a longer but lovely walk to the Eiffel Tower. As a family of 5, we found the family room (2 adjoining rooms) perfect. Beds comfy and breakfast yummy but shower a little high for those who have mobility issues. We were fine but others might now be. Great stay overall.

Excellent property with close proximity to the Arc de Triomphe. Friendly, helpful staff. Fantastic stay! Would definitely stay again!!

Excellent! Very close to the Arch of Triumph but not in the middle if the hustle! Beautiful 16th district! Walking distance to Avenue Foch, Avenue Víctor Hugo and many other distinct areas of Paris! Rooms are quiet and well kept! Merci Hotel Pergolese!

The staff is great, very helpful. They speak English +, the room was very clean. Great services.

Had an amazing stay with my family. Friendly staff

This is not a non - smoking hotel Rooms are stinky from smoking

We stayed in the family suite at Hotel La Pergolèse during our trip to Paris. We were a group of five and overall, the experience was good. The location is unbeatable, just a 5-minute walk from the Arc de Triomphe and the Champs-Élysées, and very well connected to metro and train lines, making it easy to get around the city. The family suite is actually made up of two very spacious and comfortable rooms, which was perfect for our group. The bathrooms were clean and roomy, though the showers are inside bathtubs that are quite high, something to keep in mind if you're traveling with small children or older adults. One downside was that one of the rooms was extremely dark, with very limited natural and artificial light. We had paid extra for breakfast at the time of booking, but honestly, it’s not worth the cost. The buffet is very basic and quite overpriced for what you get. If you have the time, I’d recommend having breakfast elsewhere. you’ll spend half as much and enjoy a better meal. The best part of the hotel was the service: all the staff were kind, helpful, and always ready to assist.

Very friendly staff- Hôtel is dated - area is excellent