Country Inn & Suites by Radisson, Grand Rapids Airport, MI

Explore Country Inn & Suites by Radisson, Grand Rapids Airport, MI
7,4
Pleasant
From 1.000 reviews
Cleanliness

7,6

Room Comfort

7,8

Service and Facilites

8,0

Traveler Reviews Country Inn & Suites by Radisson, Grand Rapids Airport, MI

Number of reviews per page
20
40
Top reviews
Rob
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Elevator was down, being on the 3rd floor wasn't fun, but it wasn't horrible either. Breakfast was ok, service was good. Overall decent experience.
Lajuane
icon-Friends and Family
Friends and Family
4,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I stayed one night. While everything was ok I didn’t sleep well. For some reason the smoke detector decided it wanted to go bananas at 4am to the point where I couldn’t go back to sleep. Also the toilet would run periodically
Lester
2,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was third rate sure of need by superior competitors.Appears run down and in middle of rehab. Would not return or recommend
JoAnn
icon-Leisure with Partner
Leisure with Partner
4,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Airport shuttle not available after 12 AM, requested @ 12:15 AM with “nope” response. Staff look like doing what they can with limited budget.
Marcus
4,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Found lice in my room
Paulette
icon-Leisure
Leisure
6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Had a damp smell in the place.
Julie
8,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff was friendly and helpful
Jennifer
2,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

There was garbage all over the sidewalk and in the landscaping near the entrance. The stairway looked like it hadn’t been vacuumed in a long time. The pop machine and orange juice dispensers were broken. The hot water and coffee was room temperature at best and we were there right when breakfast opened. Our bathroom sink was clogged and the tv didn’t work (you couldn’t change channels). There was a dirty towel folded in with the clean ones.
Read More
Melanie
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

there was swimming short left in our room from previous guest
michele
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Awesome pool, nice breakfast polite, clean etc ...
Teresa
icon-Leisure
Leisure
4,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel stated it had free parking and airport shuttle. I checked in to discover it is $10 per night fee. They said they understood and that I would get a refund for my booking. Only to find out, they will not approve the refund.
Debra
icon-Leisure
Leisure
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Noisy
Stephanie
icon-Leisure
Leisure
2,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I checked in and immediately the hotel did not look like the pictures. There were people arguing outside. As I walked to my room the walls were stained and peeling, they had the tiniest elevator with the buttons falling out. The room next door had people slamming the doors and there were literal trash bags outside another room. Inside the room, the curtains did not close the bathroom walls and the bed sheets had stains. I left less than an hour later and gave the keys to the front desk and told them I was checking out early but it seems they did not check me out because I was getting texts as if I was still there. I contacted Expedia and they tried to get me a refund but the property which is independently owned did not do anything to try to correct this. The price does not match what you are paying for.
Read More
James
icon-Friends and Family
Friends and Family
6,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

TV was not working the first night. Was moved to a different room that was smelly.
April
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Service
Barbara
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff at the desk was friendly and very helpful. We enjoyed our stay.
konrad
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great staff
Eboni
icon-Leisure
Leisure
2,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The bedroom TV didn't work. The bed was very uncomfortable. The towels were dirty.
Lori
icon-Leisure
Leisure
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very nice spacious room, comfortable bed, nice shower, great accomidations for the money.
Brandon
icon-Business
Business
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I had an awesome experience with you all . Keep up the good work .
Number of reviews per page
20
40