The front desk staff was so helpful and friendly! The hotel was very clean. Great location. Breakfast was just right! We would definitely recommend Le Phenix Hotel to our friends and family. Will stay here the next time we are in Lyon!

Very friendly and attentive staff. Great location as well. Walking distance to everything.

No

The staff are kind and friendly. The breakfast provided was quite good. If anything to improve, the quilt was too heavy for the weather. It made sleeping well difficult.

Hotel is located on the River very near Old Town. Very clean and a lovely breakfast every morning. Staff is very helpful

This is a superbly located hotel. From it you can walk much of central Lyon. The hotel is a riverside converted townhouse that is quirky but practical.

Friendly accommodating staff. Excellent location.

This property is very well located in the historic area of Lyon. It was very easy to walk to all the major sites from the hotel. The hotel staff were very welcoming and helpful. I would highly recommend staying at Le Phenix.

Breakfast was lovely, staff super helpful, room nice a quiet and comfortable. Lunch was amazing, would highly recommend

Better maintenance and update bathrooms would be good

Wonderful staff, very helpful and especially patient with other guests who didn’t know how to behave. Nice upgraded room with view of the river. Only problem was the elevator broke but the helped move our luggage down two flights of stairs. This is a great location if you are visiting old town. Everything is within walking distance. I wish they had access cards instead of old fashioned keys, I’m not sure what the charm of metal keys is. Also, the doors to the rooms tend to slam shut with great force so we were woken early by several not so considerate guests…. Overall a great pick, staff made it very easy.

Close to everything helpful staff Ac was so-so and breakfast was ok Will stay there again if I’m in lyon

Excellent breakfast, staff were very helpful!

Lovely stay in the olde part of town. Spacious room, helpful staff

A very nice hotel, very well appointed, pleasant staff, great breakfast and the perfect location to walk Old Lyon. Would highly recommend!

Great location, at the edge of the old city so it’s quiet but right in the heart of the good stuff. Staff was really friendly and helpful, really down to earth. The breakfast was very good in a comfortable room.

Great location, friendly staff

Great hotel and location It would need a little update. Even found a little mise on my room floor

Lovely hotel built into three adjoining buildings, which required a bit of exploration to find my room. Staff were very friendly and helpful. Probably due to the age of the property and the nature of the building, the walls between rooms are quite thin and I could hear my neighbours moving and talking very clearly. I would still stay here again as it’s very conveniently located for exploring the city and for good public transport access.

Great spot to stay when in Lyon. Excellent location!