Hotel Misión Torreón

Explore Hotel Misión Torreón
6,8
Pleasant
From 1.006 reviews
Cleanliness

7,0

Room Comfort

7,2

Location

8,0

Service and Facilites

7,4

Traveler Reviews Hotel Misión Torreón

Number of reviews per page
20
40
Top reviews
Martha
icon-Family
Family
4,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room they put us in was super old and dirty! I asked to be moved to a different room, it was the same old and dirty. They had a dog next door. I asked why and the front desk lady said they do allow dogs but only in that room. Really !??! Very disappointed plus the server at the restaurant was very rude that i had to reported him. We stayed 5 days but not happy at all.
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Martha
icon-Family
Family
6,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel is pretty old. Carpet was dirty. I asked to be moved to a cleaner room but it was the same. Very disappointed.
Doris
icon-with Partner
with Partner
2,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

La limpieza esta horrible...y como era no reembolsable me tibe q quedar ..hasta un dia antes me regrese ..pero la limpieza es horrible...y le pides las cosas y no tienen como toalla limpias ..la cama horrible rente 2 camas me dieron 1 ...esta feo ahi no recomiendo
Hatzidy
icon-Friends and family Family
Friends and family Family
2,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Este hotel ya debería estar cerrado para ser remodelado. Es un fraude para el huésped pues sus imágenes muestran limpieza y habitaciones en buenas condiciones lo cual no es cierto, ni siquiera en el área ejecutiva..el primer piso esta prácticamente abandonado, las alfombras parece que no les ha pasado una aspiradora en años, no habia papel de baño,mucho menos botellas de agua, sábanas y cortinas arrugadas , cojines sucios, toallas super viejas, nejas y deshilachadas, y se respira polvo, y aun asi se atreven a asignarte habitación en esa área. Tras reclamar me pasaron al área ejecutiva, la habitación mejoró en limpieza y afortunadamente ya no habia alfombra pero aun asi el piso en área común se veia muy socio. De nueva cuenta sábanas arrugadas , no olían limpio, toallas vieja, lámpara de escritorio rota y sin silla, tampoco habia botellas de agua y tuve que pedir rollo de papel para baño porque tampoco había. En fin , una pesadilla, lamentablemente llegué muy noche a hacer el check in y a esa hora ya era complicado salirme con mi niña pequeña a buscar otra opción de hotel en la ciudad.
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Miranda
icon-Friends and family with Friends
Friends and family with Friends
4,0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Not like the pictures. Dirty sheets and old dirty towels. Hairs in the bed and the room wasn’t clean.
Elsa
icon-Friends and family Family
Friends and family Family
8,0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Estacionamiento accesible y seguro. La limpieza es excelente y la atención del personal muy amable
Raul
icon-with Children
with Children
4,0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

TV never work on room and WiFi was really poor
Alma Yesenia
icon-Friends and family Family
Friends and family Family
6,0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Pongan teléfonos en las habitaciones
Maria Selene Garcia
icon-Leisure with Partner
Leisure with Partner
4,0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The room was 70 percent good but the air conditioning was not so good and the towels are really really bad also the sheets and the pillows are old and They look very worn, completely old and frayed. I don’t know why they say that is a 4.5 star hotel I think it’s 2 or 3 stars just all the staff are very good nothing that they can do
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Alejandro
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The bed was dirty and we asked for it to be changed. We have stayed here for years and the hotel is being neglected. Curtains, bedding, and carpets are disgusting. It used to be a nice hotel.
Osvaldo
icon-Leisure with Partner
Leisure with Partner
4,0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Yes
Francisco
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Yes
Eduardo
icon-Business
Business
6,0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

.
Santiago
icon-Business Family
Business Family
6,0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Muy viejos los cuartos urge remodelacion
victor
8,0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The hotel is great, but they could improve or replace the old shower head for a better water flow.
Veronica
10,0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Muy conveniente y cerca de todo.
Daniela
icon-Business with Children
Business with Children
4,0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

I have so many bad things to say; 1. They had to change my room card 4 times. 2. The room carpet its disgusting! 3. The pillows are soooo nasty, dirty and very old. 4. The windows and curtains are extremely dirty, 5. The shower drainer was always clogged as so the bathroom sink. 6. The toilet was leaking. 7. The towels were soooo old! 8. The AC wasn't working property. 9. No plastic cups to wash your teeth. We stayed one week and we will not be coming back.
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Veronica
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

It was very clean nobody bothers you
Jose
icon-with Partner
with Partner
4,0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

We stayed for 5 days and we didn’t have any hot water at all. The entrance key deactivated 2 days during our 5 days stay. Although we reported the issue, personnel didn’t seem to care .
Alan C
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Breakfast is very limited. Shower was low pressure and took awhile for the hot water to get hot.
Number of reviews per page
20
40