The lift is very old and made a noisy sound. I didn't expect that from a 5-star rated hotel. The corridor looked old, the room looked old with paint peeling off. The view was of a construction site, even though I picked a city view. The bathroom also looked old, and the shower head was rusted. Overall, it just looks rundown.

The hotel is convenient and friendly, suitable for both relaxation and shopping.

It's decent for the price, not too bad.

Good location Good hospitality Good club lounge Good food and wine

Great. The hotel is right on the main road, with lots of restaurants nearby, a 24-hour laundry service behind the hotel, and it's close to Sevel.

There was leftover food in the refrigerator, probably belonging to the previous guest. I reported it by phone but didn't get the proper response. Otherwise, there were no problems. The room was nice and the breakfast was delicious. I will come back here again. Hopefully they will be better at responding to guest reports.

Good view, good accommodation, but when checking in, we couldn't request early check-in, but people who checked in at the same time got a room. Very confusing, even though we checked in at the same time, they got a room, but we didn't get a room.

Food: The food is varied, rich, and quite delicious. Support staff: the hotel staff are enthusiastic and friendly

I stay with Access to their lounge club. Food in lounge was amazing and good presentation. Service was exfellent, and quick response.

best of the best !!! the view just amazing

Didn't let me check in only because the front part of my name didn't match my booking name. The hotel was mediocre, don't bother staying here.

Great place and hotel. I had a good stay, the only minor problem is the shower room had water that could not be fully drained, so needed to be careful when entered the shower room.

Everything is OK here but. Checking in became a nightmare, the Pullman Hotel couldn't find my name in the data base. 1 hour more process. After being assisted by a team from Indonesia. Trauma too, hopefully it won't happen again because so far I've been happy using the app. Some say, "there are always new things/ways to be improved." regards, juliaman hutabarat.

It was a good experience as I was only staying for one night. Staff were friendly and helpful. Unfortunately, during my stay, one of the battery systems that controls the lighting in my room had problems. I called reception, and staff came and fixed it straight away. Overall, good experience. Thank you.

Good location, nice facilities.

ไม่ค่อยคุ้มค่าราคาครับ ราคาค่อนข้างสูง ไม่ได้ใกล้ BTS ขนาดนั้น และไม่ได้มีรถรับส่งไปสถานี ทีวีไม่สมาร์ท ไม่รวมค่าอาหารอีก หวีก็ไม่มี ขนาดคนเปิดประตูยังไม่มี

The grade has dropped a lot, not very clean, no service for pregnant women at all. Only for disabled people

Very good hotel and best location to stay in bangkok.

Good hotel - price too cheap compared to quality - will come back when the opportunity arises

Rooms are as pictured, lovely receptionist.🥰