I am a tour leader and this is the 7th time I have been to Europe, only this time the worst experience, that is, after checking in and distributing the room key card to the participants, then I put my backpack beside my friend, and I took the suitcase in the luggage room after that my rensel bag is gone, just seconds. When I checked in suddenly behind me there was a lot of queuing and there was one person who wanted to interrupt, the receptionist was only 1 person. Unak there, I realized it turned out they were like playing a show by diverting attention to look crowded. My lost backpack contains mirroles cameras, xiaomi cellphones, diesel watches, stavilizer and several hundred thousand rupiahs. When I asked for CCTV records, the hotel was not helpful. After I share this problem with a friend who lives in France, it is possible for the hotel to work with the hotel! I deliberately chose accor group because I was looking for safe, it didn't guarantee!