Great hotel with good service. Nice location too.

Hotel location was awesome! only 3 minutes on foot from Santa Lucia Train station, room was spacious & breakfast was great. Love the attentiveness of the staff.

Very good hotel and beyond expectation! The service was fabulous, Matteo at front is the best. Within 5 minutes walking from the train station and nearby there is a lot of restaurant and shop. Though they don’t have elevator, they will help you with your luggage during check in and check out. Was the best stay experience during my trip.

Short walk from santa Lucia train station, no need to walk through the bridges and the canals. Just 3-5 minutes walk from the station, isn't it perfect! Located in the alley but many restaurants nearby. When your tired of Italian food, I'll recommend you kome- the Japanese restaurant in front of the hotel. Super good! The hotelitself doesn't have elevator, so yah you need to work out with your luggage. We stayed on 3rd floor at the time and got the big room with the bath tub. Very clean and very nice and comfortable. Reception and check in check out process was fast. No complaint. Receptionist was also funny and nice. Internet connection and TV was good. They have multiple international TV channel. To go to San Marco, you'll need to walk around 30 minutes or you can take the water taxi. personally, I love the city so even though I need to walk for a while, it's very enjoyable. If you want to go to Murano Burano you can also take ferry, 10 minutes walk from the hotel. It also has couple of supermarkets nearby, so pretty convenient to buy drinks, snacks, or prosciutto and salami. breakfast on the other hand, it was not satisfactory. so probably best to book without breakfast and get breakfast somewhere else. overall: still recommended though!

Good location near train station good breakfast. However no elevator and the room I booked is the triple room in the atic which added extra stair to the bed. Not for elder and smaller children. The bathroom fancy but no doors . Lack of table hard to puts our little things on like our stuff make up grooming stuff and so on