Overall Ratings & Reviews Holiday Inn Express KENNER - NEW ORLEANS AIRPORT by IHG, an IHG Hotel

Sup

To start with, my reservation should be 2 nights/ 3 days but when I checked in, the hotel staff said that that I was booked for 1 night only. Actually, that was the hotels.com fault. I paid in advance but the hotel just received the payment for 1 night. 2. The sink was clogged so called for maintenance to fix it. 3. There was no mat at the bottom of the tub- it’s very slippery thus both me and my daughter slipped.

Amazing staff, great hotel. Free breakfast & free shuttle to MSY airport

Rooms were good Breakfast was good and she maintained a very clean area, the breakfast lady

No towels in the room when we arrived. Rooms need to be upgraded.

Na

Good

Staff very nice and friendly

Everything was excellent. The cleanliness, good breakfast, quick check-in. The staff was very attentive. The only downside was the air conditioning, which didn't cool properly and was hot at night, but everything else was great. Everything was close by and the atmosphere was quiet. I loved it.

The service the pool was close had to pay a deposit which wasn't explained when i book the room from outta town etc...

Had to wait a while for room to be cleaned. Room was nice and bed was comfortable. Shower felt gritty on the bottom.

Had a great overnight stay. Was a little leary of the area at first based on the directions but was not disappointed once there. Pleasantly surprised they use all Dove products in the bathrooms and showers. So be starting here again

Just stayed there to sleep, it was very quiet and a very nice stay.

Very clean, modern, quiet. Well appointed rooms.

Very clean,

Very clean. Friendly staff. Noisy.

Highly disappointed that their tv are not working, for the price we pay you should be able to watch tv

Hotel was clean and up to date. Staff was nice and very attentive.

Location and facilities very nice.

Very clean and staff were very friendly