Overall Ratings & Reviews Hotel LeBlanc, BW Signature Collection

not clean rooms.. hair in the bed upon arrival, in the shower & bathroom floor. Also smelt like wet dog when first entering the room.

Had a great experience very friendly and clean will stay here again

Lovely hotel and staff! Great value! Best place I’ve stayed in Pigeon Forge.

Great stay. Excellent rooms

Nice, quiet, w/friendly staff...

I think the hotel was good. I just wish they had a gym.

The hotel looks very nice in pictures but the experience was very disappointing. The walls were so thin it sounded like the family next to us was right in our room and they were very loud. The faucet in the bathroom was detached from the wall and there was very minimal toiletries in tiny bottles in the room. You also couldn’t buy any drinks at the front desk without cash.

Parking area was super small and hard to park.

We completed a five night stay with no hot water. We informed the desk serval times and they were not able to correct nor move us to a different room.

Hotel is 1/2 block off the Parkway and convenient to restaurants and shopping. Looks newly remodeled and is quiet. Beds were comfortable but very high. Children and shorter adults would have trouble getting onto them. Housekeeping was very slow cleaning rooms and floors didn’t feel clean. Didn’t like that the only sink is right inside the door.

Refrigerator in room was warm couldn’t turn it down. AC unit was nois. Could easily hear people talking in next room. Parking is very tight

Very clean room. No where near as big as the pics lead you to believe. Glad I got two beds because one made so much noise when you moved..

It was in a good location. Close to everything. However, the room and bathroom were very tiny! I was surprised because the pictures on the site does not make it look like this.

This is cleanest hotel I have stay in it quiet and the staff is super friendly and we will definitely be back

This is not a chain of Best Western which is listed on Expedia; it is a trashy Super 8 Motel

This is a nice, cute, property for a short stay. We only stayed one night and it did what it needed to do. I didn’t really care for the breakfast with how limited the options were. Our room was nice and clean, and that’s all we can ask. They didn’t have a pool or weight room, but we didn’t stay there for that. One other thing was there was only one elevator, so they can be annoying. Besides that our stay was good for us.

Worst bed I've slept on in any hotel, regardless of price, ever. Parking was terrible, entry and exit from the property are terrible. Staff was nice upon arrival, and the hotel was super clean, as was the room, but the beds were awful.

This is the cleanest hotel we have ever stayed in. We have stayed in many. The hotel staff was top notch. Breakfast was good. I would stay again.

It is good, but the breakfast was not good and the machine coffee damage… this is terrible for me

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