Overall Ratings & Reviews Extended Stay America Suites Sacramento Northgate

The room was dirty and run down, the walls are thin. They say free breakfast, but it's only coffe and packaged pastries. We thought it would be better than Motel 6. Will never stay in either again.

We did not stay. It felt dirty. There was a suspicious guy watching us go into our room. There was another guy on the property doing drugs. I had 3 kids with me.

Although a bit sketchy area with a few people walking around, my stay was okay. I wasn't looking for anything extravagant. Just a night of rest. Which I did get. The noise was very noticable outside and above you can definitely hear stomping. Again not too bad just noticeable. Now the towels which were plenty , weren't clean could have taken another spin or three in the washer. I am thankful I packed my own towels,rags and had my own body wash. I was able to rest which was my main goal for the night. Would I refer this place to anyone? Let's just say it wouldn't be the first place I would recommend, it would be somewhere between 4 or 5 th choice. Again it's not the worse place but it isn't tbe best.

The service from the front desk lady at 1am was amazing I will be back

Old room, cigarette burns/stains on counter and bathtub. Room smelled of stale cigarettes. Right next to freeway, very loud.

Firstly took long time to check in the wrong room was provided, after the new room with more charge was given, then provided unworkable keys. Room was far away, three times I had to walk to get things done. Finally Room provided was used by some one earlier but we were so tired at midnight time, we were helpless to go to front desk for fourth time.

The staff was amazing and tries to work with you. The older male manager was so sweet and understanding. Highly recommend.

Had a kitchen

This was the grossest hotel I’ve had the displeasure of staying in. In wouldn’t have stepped foot in the shower for $500. The sink was clogged, water stains made the walls seem like they were actually crying. Smelled like a pack a day smoker had done some time in this room. Smelly, dirty, the stuff of nightmares. On the plus side, I don’t think I caught anything while I was there.

The morning after check in the office manager threatened to call the police on me because the “room was not paid for” except it was pending in my account. after a whole mess and me paying cash for the two nights I was up this morning to the charges in my account POSTED!

I was woken up early and told i had

Not good cleaning in washroom

Most of the staff are cool like the asian lady who works in the morning or the cute girl who works nights but some can be rude n creepy like the janitor guy who is always perving on my girlfriend. Like not even trying to hide the fact that he's a creepy perv who watched girls all day. Laterally stops what he's doing to walk past them, bump into them or just stair em down til they leave

Horrible management he is sneaky, he tried to come in my room twice when I was showering and once when I was in my underwear for fictional reasons and he goes in when I’m not there and when confronted will say he doesn’t want you at the motel if he can’t invade the privacy you pay for or try to control you by threatening your week being. Very poor management

I arrived at 8:00 p.m. I went into the very small lobby. The security guard who I had a hard time understanding said the check in person would be back in a half hour and to wait in my car and the security guard would come to my car and bring me in the lobby to check in. That wasn’t professional to me. It was dark and I didn’t feel totally safe sitting in my car. My room was sparsely furnished and there was one plastic glass. There was a sign on the counter in the bathroom that said “if you want shampoo ask at the desk.” The positives were it was quiet and close to the airport and reasonably priced.

Staff was friendly and helpful, however, not the best area but decent.

The facility was well under kept. The room was stuffy, dirty and smelled terrible. The staff Adat was really unwelcoming and not helpful. After 17 min after checking in, we checked out. I could not stay another min, we requested to cancel our reservation, but were told we could not because we “used the sink” and therefore would be charged the night stay. Honestly I didn’t even care, I just needed to be out of there. We will never be staying at an Extended stay again. Thank you

The rooms smelled horrible. The toilet seat and bathtub was stained with hair and some sort of body fluid. There were people hang out in the parking lot drinking and smoking and playing loud music and talking loudly until 3am. The front desk clerk was rude and unclean. He literally blew his nose several times before giving my card back and never washed or sanitized his hands.

The employees for very helpful and polite. Especially Ariayi! 😁

The employees are very professional and very helpful!