Comfort Inn Kapuskasing

Explore Comfort Inn Kapuskasing
8,2
Very Good
From 533 reviews
Cleanliness

8,2

Room Comfort

8,4

Location

9,2

Service and Facilites

8,8

Traveler Reviews Comfort Inn Kapuskasing

Number of reviews per page
20
40
Top reviews
René
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6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The building is aged, but the staff cleans the amenities really well. Rooms have an old smell to them. Carpets need to be replaced. Good price to value ratio
Connie
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2,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is dated. The room was okay, but the furniture was old and worn. The staff had poor customer service skills. When I arrived, Jvagel was rude, raised his voice at me, and tried to force me to pay a $25 insurance fee for one night in an old, outdated building. I felt completely unwelcome. The room wasn’t clean. The toilet was dirty, the desk chair was worn out, and the beds were uncomfortable — old and very hard.
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Luc
4,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I found the aircondition filter filthy. The stairs to go to my room where not vacuumed.
Robert
icon-with Partner
with Partner
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room, good and safe parking, good breakfast
James
icon-with Partner
with Partner
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

All was good
Anthony
icon-with Partner
with Partner
4,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This property requires a full upgrade and renovation
Laura
6,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean room, friendly staff, easy parking, standard self-serve breakfast.
lance
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10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

yes
chris
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6,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good hotel. Request to park at door denied. Stairs were an inconvenience. Overall I am satisfied with my stay.
Carol
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10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

My stay was great But the parking lot could use a cleaning I noticed a shampoo/conditioner that are usually found in the shower on the grounds when I arrive and was never picked up. A good sweep and pick up cigarette butts would be nice. Other than that. All was good
Katherine
icon-with Children
with Children
4,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff was friendly. Hotel was very dirty. 2 other families cancelled their reservation as their rooms were filthy. The one bed looked like someone had vomited on it or bled all up the mattress. When mentioned the front staff said it was cleaned, but we suggested it needed to be thrown out. The floors were extremely dirty, looked like they hadn't been vacuumed or swept in weeks. It looked like bugs by my toilet, so I asked the cleaner to remove them but he used a Swiffer without the Swiffer pad and moved them over to the door jam where they couldn't go into the hall because it was raised. I asked him for a broom to sweep myself and he said he had no broom.
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Brian
icon-with Pet
with Pet
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room is generally clean and the staff were courteous. It’s a pet friendly hotel and can park by your room, which is very convenient for check-in.
Shannon
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Clean and accommodating
Tim
10,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

All good
Pierre
icon-Business with Children
Business with Children
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The front desk person was absolutely fantastic. The lobby was full of people trying to get rooms and he served everyone with excellence and the greatest of attitudes. Extremely pleasant experience. The young man in the morning upon check out was equally as profession and efficient. 10 out of 10 for the staff. Bravo!
Meagan
icon-with Children
with Children
8,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Staff was friendly. Especially the young lad on 3-11 this weekend. Breakfast was delicious. Room could’ve been vacuumed a bit better. Was dusty. Someone in a room near us was smoking because it came through our bathroom fan and was very strong. It woke us up. But this of course, is not hotels fault. Comfortable beds.
Rick
icon-with Partner
with Partner
8,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Courteous staff,
Bernie
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The room was perfect and the staff was great to deal with
Nathalie
4,0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Bed really comfortable. But, when came in, the bathroom was dirty. They sent someone to clean it. The next day, we came back to pour room after a long day and the room hadn’t been made. They ended up giving us a $20 discount.
Caden
icon-Business Family
Business Family
8,0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Stayed one night driving through. Staff was really nice but was no hot breakfeast in morning. Hotel is a little outdated
Number of reviews per page
20
40