Overall Ratings & Reviews Hyatt Place Minneapolis Airport-South

everything was great

Ac unit in our room was noisy you have to pay to park even though you are paying to stay at there hotel beds are uncomfortable and the pull out sounds like your sliding on rubber with every move you make

Easy in and out for an early flight!

I love Hyatt for its efforts to reduce land waste. They provide full size shampoos, conditioners, and body was rather than mini bottles. They are locked of course, but Hyatt has eliminated so much plastic from landfills. Love it!

Charging extra for parking is just another way of jacking up overnight price. At least be honest about it and make it clearer in booking procedure.

Great place to stay!!! Super nice staff!

Appreciated the early shuttle

Price

The location to the airport and shopping was great. They offered a free shuttle. The front desk staff was very welcoming and helpful.

Our stay was ok for a Hyatt property. I thought Hyatt was a more respectable brand, but this visit was not that. First, we thought that since we were Hyatt members there would be a fee waived for parking. We were told that corporate just changed that and even the front desk did not agree with the change. We had to pay for parking. Thanks Corporate, maybe you should listen to your staff who disagreed with this changed. I had to pay for parking, which was ridiculous. Oh and to top it off, the evening front desk staff told me I should not have paid for it as they do not even check to see who has paid it and who has not. It is not even registered with the front desk! So now I feel like I was scammed!! Note to others reading this, do NOT scan the QR code and pay for parking unless the hotel corporate decides to implement some sort of procedure to check every vehicle. I get that paid parking should be implemented if you are utilizing the Park and Fly option. We were just staying in the hotel for two nights. Our parking should have been included or we should have been paying for parking through the hotel front desk. Not some random QR code. I never even got an email confirmation or receipt for this paid parking! We were also never told at check in about the option to enjoy a free adult beverage in the evening. We learned this from a random guest in the elevator as he said, "well they better provide something like this since I had to pay for parking!"

The only problem I had with this hotel is that they never answered their phone and the voicemail was full. They offer a shuttle, but you can’t actually make arrangements because they don’t answer. I missed breakfast (left too early) but appreciated the coffee that they had brewed. AC and fridge were loud but other than that slept well.

Great customer service

My stay was very good for my birthday weekend staff was very attentive and room was very clean it was awesome experience everyone was so helpful it was really appreciated

Brittany was wonderful! Just got in wee hours of morning and although nothing was open she made me the best pesto sandwich I have ever eaten. She was very kind and helpful. i instantly went from the dog-tired traveler to happiest man on earth...no kidding! Great stay!

Simple to get too and everyone was friendly

They sold our hotel room before we got the chance to get there because I accidentally booked it underneath my name instead of my sisters

Property was decent however, the fire alarm went off late night and it was false. Staff was very nice and friendly.

The rooms were great and the staff was friendly especially Bryant! He made it extra special and would go back just because of his customer service! He deserves a raise! Best customer service I have ever experienced before!

Helpful front desk staff Feel safe in the area