I have stayed at this property before. I am extremely disappointed during the check in process. Sadly some extreme comments were spoken very loudly and found to be unprofessional . It was passed check in permitted time. The room was not ready, person from behind back room rudely and very loudly sad stated. " The room is not ready tough , deal with it, it is not that hard to wait". I had finished an over night shift of 12 hours travelled, was tired, just looking to sit on peace and quiet. Not have added stress to an arrival.