Room was nice and big, hotel is very nice and elegant.

The Crowne Plaza Lima provides a solid, middle-of-the-road experience. We were greeted with a lovely Pisco Sour, and the staff remained consistently friendly throughout our stay. Our room was clean, well-stocked, and organized. However, there were two main drawbacks. First, the room felt quite stuffy; the lack of fresh air made the space feel cramped. Second, the service felt a bit overbearing at times—particularly regarding the language barriers and the constant expectation for tips. While the decor is certainly "unique," the lack of ventilation was the bigger issue for us.

There is NOT an airport shuttle. This needs to be updated. Other than that, the people were super nice and the place is nice. I would recommend this place.

ubicación y personal muy amable

The location is great and also the staff but they decided to paint the doors with oil paint while we were there and we had head aches and nausea. They move us to a different floor and had to pack and unpack again, something you don’t want to do when you are in vacation.

Very shady business ethics and definitely just recommended a friend to stay elsewhere for her trip to lima next month. I paid a $66 extra guest fee when booking through Expedia, but those guests canceled weeks before arrival. I notified the front desk at check-in, as instructed, and was later told the fee couldn’t be removed because the rate was “locked.” That makes no sense. This isn’t a rate change, it’s a charge for guests who never stayed. Charging for services not rendered is unacceptable. Requesting a refund.

Loved this hotel. Def recommend it. Spacious, nice staff and amazing drinks at the bar.

AC was good. Clean room and friendly staff.

Clean room and very welcoming staff. Good location.

The hotel and the staff were good

Yes there were, great location

welcoming staff and great location.

Excellent hotel. Clean. Staff was super. Restaurant was very good.

Great place fantastic location

Great location: vibrant area with restaurants & shopping nearby. Short walk to Kennedy Park area, slightly longer to boardwalk of Miraflores.

Just great overall

Absolutely a great stay Crown Plaza Hotel Lima Front end check in 5 star Every employee was so professional and made our stay perfect Breakfast staff 5 star Food was great just could use more Meat variety, but was perfection Rooms àre Absolutely clean clean clean. Bathrooms 4 star quality You can always tell by a great hotel By management, this hotel has one manager Eric Absolutely accommodating to our needs. Again to me older building in great area miraflorez. But so well maintained everything Thank you to all you made our stay Perfect Wayne Arnold

Amazing service and beautiful hotel

All of your staff were amazing, very friendly, very kind and always made you feel at home. My wife and I loved it and WE WILL return to this hotel because of your staff. WE ARE SOOOO LOOKING FORWARD TO RETURN!!!!! Please give them all a raise to keep them from not finding a new job. Keep all of your staff, great help is hard to find.

Staff at the reception desk and concierge were very nice and helpful. Gave us good information and assisted in booking a nice four hours tour of Lima as well as dinner reservation in one of Limas best restaurants. Room was relatively big, clean with comfortable king size bed.