Overall Ratings & Reviews Mercure La Rochelle Vieux-Port

Have stayed here before so know the hotel is in a great position in the old port. Room was on the small side however and would have liked a bath but only a shower available. There was a kettle in the room but no cups (?) and no fridge

Amazing location. Big rooms with balcony. Can’t wait to return.

Excellent breakfast for vegans. Parking is easy. Unlimited amount of water for the room. Good, central location.

Property next to the aquarium, super well located. Breakfast is great, I had the occasion to also have lunch at their restaurant and food was really good. Pool area is nice, the staff is really kind. I would recommend this hotel for sure.

Staff were fantastic, especially the bar staff. Very welcoming and friendly. Hotel was spotless and quiet. The pool area was really nice. Lovely bedrooms (in hindsight I should have booked a larger room, as was a bit tight, but totally my own fault). Cleaned every day, towels replenished. Really nice location. Within walking distance of everything.

The entire hotel was completely remodeled and everything feels new. Location is great, food is great, staff is great. Rooms are large and comfortable. Breakfast buffet is amazing. So excited to see "American coffee" available!

Hotel was great in an awesome location next to everything

Fabulous stay, great friendly staff. Very clean and comfy hotel with easy access to fresh drinking water. Has a small gym, a swimming pool and posh bar. My only issue is that with lost property they aren't proactive in informing the guest that they have found your items. Once with my wallet when I described that I had lost it and the person said nothing was handed in without checking and when I insisted she checked, found it straight away with my room number on the postit with my name. Should have been made aware earlier. As too my charger.

Good location and has (paid) parking. Rooms were comfy and clean. Restaurant is smart and food is good. Great hotel.

Very nice hotel in a great location overlooking the harbour and adjacent to the aquarium. Comfortable room and bed, the room was nice a clean with good facilities. Reception staff were excellent helping my wife with a lost iPad left in a sister hotel in Rouen. Private parking, take a ticket on entry and pay at the barrier when leaving. Would recommend.

close to the action whether that is the water / boating activities or shops or restaurants

Great location on water but a lot of closed roads around hotel and somewhat difficult to get too. Parking was an on-site outside lot but very crowded and hard to find space

Situated rught in the heart of tje port.Stuff was all cloae by and parking at hotel was easy

The rooms are very efficient but tiny, reminiscent of a cruise ship size room.

It was a perfect location for site seeing.

Great location with secure parking.

We chose this hotel because of its on site parking but it provided much more than that. Location is excellent overlooking the port. The service really good and the breakfast better than expected. Will return

The hotel is well placed to walk into central La Rochelle and has plenty of parking. Whether it is policy for Hotel.com bookings to be given a top floor room at maximum distance from the lifts I do not know but it was not an encouraging start. After we had unpacked we tried to have a shower. The control for the water was loose and lifted totally from the side of the bath and we could not obtain any water from the bath. The receptionist came to the room and managed to get the shower to work something I was subsequently unable to achieve. We were offered another room but we were only staying one night and did not want the hassle.

Hotel is very clean and modern and is in a perfect location to enjoy La Rochelle

La Rochelle is a lovely place with fantastic retaurants. The hotel is bright and modern with polite staff and pleasant rooms.