The room was spotless and the staff were friendly and helpful. Great location. I would definitely stay again.

Was a lovely stay ,thanks. Was alot of doors slamming closed this morning ,was ABIT noisy ,think maybes was the cleaners. All ok apart from that.

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Immaculately clean and amazing staff

Lovely spacious room and friendly staff

From checking in, to checking out, the service, the staff were great. The location is ideal for the city centre, but it's location is quiet with views of the Millennium bridge, 5 minute walk to the Sage Venue. 15 minute walk to train station, plenty of taxi's. Good choice of eateries.

Friendly staff great location

Efficient check in, great room and breakfast outstanding.

Yes

Sadly the room we were in was above the goods in entrance and someone was emptying bins or loading stuff in at 06:30 in the morning. Rest of hotel was ok, pillows aren’t very good, very soft and don’t offer my support

Clean, spacious, modern room.

Fabulous stay in perfect location, all staff were friendly and helpful, shoutout to Andrew and Tessie in particular for excellent service of the lovely breakfast, room was comfortable with every amenity required. If I have to find a fault I can only cite the pillows were not to my personal liking.

Great hotel. Excellent staff. Renovated rooms make the world of difference. Bed was comfortable and bedding great quality. Back to being as great as it was. Definitely would recommend

Great Breakfast and very friendly staff.

Easy parking, superb staff, great stay

Great

Lovely room - very comfy bed!

Nice big room and very nice breakfast

Bridge view rooms have the great views

Receptionist when we checked In Was lovely