The tv did not work when we turned it on and required staff to come and fix it. Sofa was very firm, had no give in it and there was a funny smell in the bathroom when we entered the room.

Smart hotel in a great location

Hotel has had a facelift and looks nicer inside, the windows

Well positioned on the river, convenient location.

Well located, courteous staff, decent restaurant. Has great views. Rooms fronting bridge do experience some noise from visitors and notably bikes passing over, eases after 10pm.

Parking was very convenient and well priced

Good location and generally all round great from check in to check out

The room was very spacious and clean,

Great

Hotel excellent location and overall good. Room service could be improved! Ordered toasted sandwich. Barely toasted - (ran out of ham ) over all very poor

Our room was spacious and the fabrics were lovely. TV didn't work initially but the response was immediate and the problem resolved. All staff we encountered were very polite.

Spacious, comfortable room

This was a last minute booking for myself my good lady and our dog.. The hotel supplied a dog bed and some doggy treats which was a nice touch. Parking was easy and very reasonable All in all a lovely hotel with very friendly staff,

didnt have breakfast

Breakfast is great but let down by the inadequate gym/workout space and equipment. Some of the fitting (buttons for the lift etc…) need replacing. Good but slightly let down in a few key areas

What fabulous location , right on the quayside and alongside the millennium bridge . The magnificent glasshouse is directly opposite. Book a bridge view room !!! Staff were brilliant . The hotel is classic Malmaison , quality with an air of coolness . I loved staying here. Sensible priced , safe , secure nominated Parking was a real bonus. Thanks.

Great stay! Beautiful room

Breakfast, clean rooms and great staff.

VERY dated reception gloomy, dark and could do with a big refresh. Rest of hotel not too bad, bar lovely.

The staff were very helpful and polite. The reception was excellent clean and well presented. The bedrooms were well equipped and immaculately clean, the bed was very comfortable. Overall 10 out of 10