The stay was nice, the hotel was good and the staff was very friendly. However, the internet in the room was offline the entire time, and in order to receive messages and respond to emails required having to go down to the lobby which proved to be very inconvenient.

Great staff

Great place

I like when you walk in it smells so good, very clean, quiet! Didn't like the room, no microwave, no light second day not sure it was the whole property

Our stay was ok due to the condition of the room. The hotel and room is deteriorating and the carpet has a spongy smell. It doesn’t give a clean inviting feeling. The staff was friendly and cordial

N/A

It was a good stay for night.

Overall a good stay

Everthing about our stay was amazing the room was cold. The food was amazing and service was top tier.

Overall nice place. Room to move around the beds was small. The bed closest to the window has to listen to the a/c run and cycle. Bed closest to the door has a straight view to the toilet. It’s not bad just letting y’all know what I didn’t when I booked. I would book again for a short stay.

For the past few years when visiting Florida.. tbis hotel has been my go to. I’ve always been good with everything no complaints. However this time there were a few. 1. The TV kept reverting to comcast, even after calling the technician to fix it. It would also turn on randomly during the night. (No sound just the Comcast’s screen - very bright light so it was annoying) 2. The bedding is lacking. There were no appropriate quilts or comforters and the mattress felt like it had its time. We got in pretty late so we just wanted to crash. 3 the roll in shower looked incomplete and you can see the gunk around the drain where it wasn’t fully tiled. I just expected better based on the standard that I’m use to having from them. I will probably try another resort for my next trip. I did notice in the lobby there was a Coming soon sign which looked like renovations will be happening… so I’ll wait for that before I book again.

The entire front desk staff was awesome. Breakfast was excellent. The cleaning crew did not do a good job on the cleaning of the room. They did not change our sheet or even made the bed. The water in the sink was stopped up. Other than that The Hotel is awesome. I would definitely stay there again.

Bathroom needs to upgrade the tub was filthy how old it was. The Wi-Fi in the room didn’t work at all.

Friendly and knowledgeable customer service

Clean and quite surroundings

Everything is good but provide microwave in the rooms.

I recently stayed at the Hyatt Place in Fort Lauderdale. While the location was convenient and ideal, the overall experience at the hotel was disappointing. The room had a noticeable mildew smell, and both the carpet and furnishings felt outdated. The hallway carpets were also in need of vacuuming, and I often saw piles of trash left outside guests’ doors each night. The pool area was equally underwhelming—worn-out lounge chairs, an unpleasant odor (possibly from a nearby trash area), and an overall lack of upkeep made it uninviting. Despite posted signs prohibiting food, drinks, and glassware, I saw guests bringing glass wine bottles and cups into the pool area. I also witnessed a naked child entering the pool, which raised safety and hygiene concerns. The exterior grounds could benefit from significant maintenance and attention. On a positive note, the hotel staff was friendly and courteous throughout my stay. Overall, I expected a much higher standard from the Hyatt brand. Unfortunately, this particular location didn’t meet those expectations and felt more like a motel than a hotel. I do not plan to return.

The place was clean but the there was loads for damage to the room. Spots on the ceiling and everything was beat up except the linens. Very clean but just poor condition.

The hotel was okay, the bathroom was small and the breakfast menu can use a wider variety

The staff was pleasant but the facilities were incredibly outdated and dirty. The toilet tank was cracked and broken, the bath tub was rusty in some spots and dirty. The linen was dirty