A front desk staff was not helpful when I came to address a problem. I was sent to housekeeping and they were extremely unhelpful and rude.
Lakyn
with Children
4,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
We were on the bottom level and the floors were freezing no matter how warm the room was. The flooring was dirty and under the pull out sofa was large amounts of dirt, hair and chip crumbs. The towel hooks for the bathroom were out in the hall where the boots went and if the towel fell on the floor it was dirty from all the outside boots. The linens given for the pull out sofa were only two sheets and a thin throw blanket. Our stay was in February and it was cold.
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Taylor
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The room was pristine, no concerns what so ever. The gentlemen who checked me in was super nice as well as the lady who checked me out the next morning.
Kenneth
with Partner
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
fast check in
Sara Faraji
Business and Leisure
4,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
There was no elevator to access the second floor, so I had to carry my luggage up the stairs myself.
The bathroom was extremely dirty. I requested a different room, but unfortunately the second room was in the same condition.
Overall, the cleanliness was very disappointing and not hygienic at all.
angie
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Excellent
Margaret
Family
8,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Clean friendly staff
Reynaldo
Business
8,0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Good staff, great room
Courtney
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Check in was great.
Christine
Business and Leisure with Partner
6,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Everything about our stay was as expected, excellent service and comfortable room. However, during our 5 day stay, internet access was not available. We were told it had already been out for a week. No wifi access is a huge disappointment.
Cynthia
2,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
No wifi was alerted only on arrival
Amy
Leisure Family
10,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Clean friendly staff good restaurant
Andrew
Leisure with Pet
10,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Very pleasant stay and was pet friendly my dog loved the vacation away from the car!
Richard
Leisure with Pet
10,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Yes
Laura
4,0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Had to get housekeeping to change the bed because of long hairs outside and inside the sheets. Also the floor needed to get swept and mopped and we were told when we checked in that wifi was out for the next few weeks.
Lisa
Leisure
4,0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Walls are very thin. No elevator. They didn’t have any bottles of water. Dog barking all night in another room
Brian
Business and Leisure Family
10,0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Nice place, utilitarian, efficient, well taken care of, great roadhouse attached for takeout to room. Staff superb.
Clayton
with Partner
8,0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Parking needs improvement
Katie
8,0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Staff excellent
Beds excellent
Cleanliness of room fair or slightly less.