This hôtel needs to be renovated. The carpet in the corridor was very dirty and the staircase and dirt and need to be wash. The outside also need to be clean. You can find better hotel in the are a for the same Price.
Chelsea
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
No complaints. Staff was lovely. Room was clean.
Jean
with Partner
8,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Room was clean and fresh, bedding, towels and bathroom were also in excellent condition. Staff were excellent and helpful when asked about places to visit in the area, lots of parking
KARAN
with Children
2,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
This is the worst experience I had with this hotel in my entire travel since 15 years. I booked this hotel thinking it would be great stay for my family with 2 year old daughter but it turned out to be the worst nightmare. The moment I entered the room the observations are as per below:-
1) Room was stinking like anything and it felt like that the room was not opened and cleaned since long.
2) Carpet in the room was so dirty that it almost felt it had never been vaccummed.
3) The room had spiders
4) The bed sheet had hairs on it and it looked like those hairs were from some sort of pet as it was a pet friendly hotel.
When told about this to the front desk
reception, she kept on saying that they just cleaned the room like 10 minutes ago which was a big lie. She told me to open the windows for the stinky smell in the room.
I asked her to change my room or give me a cleaner room for which she denied upfront on the face. We were travelling to Tobermory and was expected to come back late evening and she said she cant do anything. I have all the pictures to support my review.
Would not recommend this hotel to anyone. I did not even spent 20 minutes in the room and I booked another great property - Best Western on the Bay which had great clean rooms with amazing view on the lakefront.
I paid $300 for this dirty room.
Thia room is not even worth of $50. If someone wants to get a skin problem their rooms are best for that.
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Sandy
with Partner
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The stay at the comfort inn in Owen Sound was superb. We had a lovely breakfast after a very sound sleep.
Will come again.
Jim & Sandy Martin
Bracebridge.
Kiavash
8,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
It was clean and comfortable.
Stephanie
2,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The smell of cigarettes was so bad it woke me up during the night
Maureen
Family
10,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Very helpful with accessibility at the hotel
James
with Children
10,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Clean and comfortable rooms. Great stay.
Kristina
with Pet
10,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Our stay with our dog was smooth and enjoyable. We had wonderful and helpful staff and the room was clean and had a comfy bed! The ground floor walk out was perfect for travelling with a dog.
Brandon
2,0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Smoke free Room was a literal real life ashtray.
Last room available, so no choice to try another room. Absolutely horrible
Andres
Business
10,0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Very happy with the rooms used for business trip
Mao
with Partner
10,0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Very good location. The room is very clean. We enjoyed our 3-night stay.
Domenic
with Partner
8,0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Clean and quiet very friendly staff
ROSELYN
with Children
8,0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Clean, comfortable, free breakfast hours need improvement - missed both mornings as woke up too late.