Comfort Inn & Suites West Springfield

Explore Comfort Inn & Suites West Springfield
7,6
Pleasant
From 793 reviews
Cleanliness

7,8

Room Comfort

8,0

Location

7,6

Service and Facilites

8,2

Traveler Reviews Comfort Inn & Suites West Springfield

Number of reviews per page
20
40
Top reviews
shehab
icon-Family
Family
4,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Dont bad
Steve
icon-Business
Business
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Refrigerator was turned to zero (off) so i had to rely on my cooler w ice, bathroom vent didnt work and had 2" of filth inside, tv remote didnt function. For what it was, it was otherwise clean just outdated compared to other hotels. Should have been cheaper cost for the stay
Shaneice
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hot tub
Rebecca
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was very nice, and the bed was very comfortable. The bathroom sink dripped the whole stay, and water dripped outside the window from somewhere upstairs constantly. Housecleaning was there every day even though the sign said they would only clean every third day. The front desk clerk at check- in was dressed very unprofessionally-all in black, goth style, with knee-high boots, stockings, and choker-chain necklace.
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Karen
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Key cards and master wouldn’t work.
Charles
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great customer service and quiet area with a lot of close restaurants
terry
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

nice place clean beds little too firm good breakfast
Iris
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Good
Laurie
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

There are actually people that live at this property! We had people partying right outside our window till 4:00 in the morning! I would not recommend this property to anyone and I will not be staying there again!
Maria
2,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Pool over pack
Shad
icon-Leisure with Partner
Leisure with Partner
4,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The property was dirty and not well maintained
Kyle
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very clean and friendly
Emmanuel
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great time
menderes
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Our room and the bathroom was very nice and clean and the young man tending to the breakfast was very helpful and nice.
Suzanne
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Had a family stay and was a clean comfortable and friendly I will definitely stay again
Nancy
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The property definitely could use some updating. Not quite as clean as i would like it to be. The staff is nice though.
Leyda I
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Me Gusto Mucho la,Temperatura y Limpieza del Area de la Piscina
Linda
icon-Friends and Family
Friends and Family
2,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Did not like at all had a bad experience with my kids
Debbie
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The bathroom was dirty. Overall not clean in all atras of the hotel.
Peter or Nathalie
icon-Business and Leisure
Business and Leisure
6,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

This is not a very clean or new property like the photos show. Bed sheets were clean, the rest needs an upgrade. Very old hotel.
Number of reviews per page
20
40