This was one of the most disappointing stays I've had, especially considering the price. The rates were comparable to a good hotel, but the experience felt like staying at a very low-quality inn.
The property was dirty from the moment we arrived. The hallway carpets were stained and looked like they hadn't been cleaned in a long time. Getting to our room on the second floor with luggage was a terrible experience because there was no elevator, so we had to carry everything up the stairs.
The front desk experience was just as disappointing. The receptionist was unwelcoming, never smiled, and made us feel as though we were bothering her simply by checking in. Good customer service starts with a friendly attitude, and that was completely missing. The breakfast was also very disappointing. The food was low quality, made with cheap ingredients, and offered very little variety. It certainly did not match the price we paid or the expectations for a property charging hotel-level rates. T
For the price we paid, I expected a clean, comfortable, and welcoming place to stay. Instead, we got poor service, dirty facilities, and an overall unpleasant experience. I would not stay here again and would not recommend this inn to others.
They should rename this place "Uncomfortable Inn" because that's exactly what it is.