Overall Ratings & Reviews Courtyard by Marriott Memphis East/Park Avenue

Charges for beer and snacks were charged to our room that my husband and I did not make. Alerted hotel and awaiting resolution. Rooms were ok. Staff ok. Will not be staying here again when we return to Memphis.

called to confirm did not have reservation

Staff were very friendly. Property was secure and clean. Early morning freight trains were an eye opener! No bathroom vent fans or tub mat-extremely slippery. You have to pay to park on the property. Overall it was very nice.

Hotel was clean and nice

The only issue we stayed 3 nights 2 guests and only got 3 towels. Had to call for towels and they were brought quickly. No housekeeping for the 3 days we were there.

I was charged for 412 a night. I can’t believe they charged me for smoking. I have been patronizing this establishment for over 5 years and I never smoked on the premises. I think I’m done with this place.

Because I booked through Expedia, they refused to upgrade us to a bigger room. I offered to pay the difference and Expedia even called them. I didn’t even receive a receipt from them. They supposedly are an international chain and not locally owned, so they will not work with third party reservations. I’m surprised they even checked me into my room. I would not have stayed here if I had known this and will not stay here again.

Nice place yet they charge to park in their lot! Never had that before.

Easy to get across to St Francis Hospital for outpatient surgery and they gave us a room on first floor when they found out about surgery

Good

Great

Bed was amazing, shower was great

Fantastic! Great Employees

Hotel needs to be updated but rooms are clean. Hall and elevator had an odor. Parking is $8 fee

The stay was amazing but they double charged me.

Everything is good!

Ok

Everything was good. Customer service was excellent. Clean but a bit older than expected.

I like this hotel but why don’t they add parking with the fee of the room? The hotel is clean.

Very nice property in a fairly quiet but accessible area. Very clean, but the Hallways smelled of chemical cleaner. Not huge issue. Also, rooms could’ve used some lotion