5,2
Fair
From 164 reviews
Cleanliness

5,6

Room Comfort

5,4

Location

7,4

Service and Facilites

6,2

Traveler Reviews Loyalty Inn Maryville

Number of reviews per page
20
40
Top reviews
Stephanie
4,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

No toilet paper, not even the toilet paper roll holder on the wall. What appeared to be blood on the bathtub floor. Room was clean otherwise but a few bugs in room because they’d mopped the floor and left door open to dry.
George
icon-Business and Leisure
Business and Leisure
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It’s a bit of a dump, but my room is clean. And that’s all I need for this trip, a clean place to sleep. And the bed is comfortable.
Michelle
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nothing like ad
Scott
icon-Leisure
Leisure
2,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Black mold, holes and cracks in walls, tv didn't work, door lock didn't work. Great shower.
David
icon-Business
Business
2,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Checked in and the lobby was messy and looked falling apart , old building in very poor repair , heater did not work , got a new room and door would not unlock , floor tiles were separating and had huge gaps , wall moulding coming off , entire room very grungy looking , stayed three nights and no change of sheets or towels , no phone in room , overall a very unpleasant experience
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Kristin
icon-Leisure with Partner
Leisure with Partner
4,0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

You could see cinder block thru the wallpaper The casing for the heat/AC was off, dirty, and barked like a dog. There was several gaps in flooring making me walk unsteady. Holes in walls Exhaust fan did not work and was in process of being taken apart. The front wall was plywood painted orange, the curtains was nailed to wall and couldn't open them.
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Sana
icon-Business and Leisure with Partner
Business and Leisure with Partner
2,0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

IT WAS SO DISGUSTING, THAT IT WAS DANGEROUS. I AM WILL BE REPORTING.
mark
4,0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

I mean for $70 a night the room smelled like smoke. The bed was probably 25 years old. The floor was splitting the carpets were not the carpets but the drapes were splitting. I mean it was everything I expected so I can’t be that mad.
Chris
icon-Business with Friends
Business with Friends
2,0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Pills on floor,mold,blood on sheets,pillows stained,door would not close all the way or lock.
jason
icon-Leisure with Friends
Leisure with Friends
6,0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

The hotel was easy to find and comfortable. However getting a hold of the proprietor during the day or night was kind of tough. Plus there were some other spooky customers. Even though the price was reasonable I would rather pay more to stay elsewhere next time.
Lane
2,0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Our first room wasnt even ready when we got there past check in time. They gave us another room that had mold, cracks in the ceiling, holes in the sheets and the tub wasnt even mounted correctly. We had to go buy sheets and towels. 10/10 would not recommend
Rich
2,0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

It was too dirty and run down and worn with debris on the floor and the smell of mold. We did not stay we are looking for a refund.
John Patrick
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

The hotel is very convenient to major highways. The family members who run this facility are very friendly and anxious to please. The hotel and its rooms are very old and run down. The curtains in our room were old, and hung in droops across the curtain rod. We could see that the plastic inner lining of the curtains had melted onto the window glass, and when pulled off, left residue on the window. The mattresses were about 4 inches thick. The beds were made up with a mattress, a fitted sheet over it, and the bedspread. No top sheet. The there was no refrigerator. The microwave had a washcloth stuffed below it to prop it up so it would be level. A shelf below which were clothes hangars was propped up on one side by an ice bucket on the bottom, with a piece of wood on top of it that extended to, and helped hold up, the right side of the shelf. There was no ice service - the ice machine looked like it had not been operational for many years. So why did I stay here, you may ask - well, I made the reservation and paid for it with Expedia. After I saw this place I decided to forfeit what I had paid to Expedia, and I went elsewhere. I post this review with regret. The family that runs this hotel is trying hard to make a living, and I applaud that. But this place is not near what they are charging - I only booked here because rooms were scarce due to the April 2024 solar eclipse. Best wishes to the Loyalty Inn and to fellow travelers -
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Darren miller
icon-Leisure
Leisure
2,0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Horrible motel holes in walls, roaches everywhere nasty no trash cans
Robert
icon-Leisure
Leisure
8,0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

It was not worth the money.
Jhoncany
icon-Leisure
Leisure
8,0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

The check in its fast. Not a huge property but very convenient. It sure match the price and location. Its a quiet area. The bed was clean. It has a microwave and a fridge very good. Unlike other expensive hotels. The king size bed was very comfortable and clean. Everything was great. The toilet needs a good scrapping. That was the only disappointing thing there besides that Everything else was great.
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WILLIAM
2,0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

The place needs a lot of remodeling
George
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

The desk clerk was very helpful.
consuella
icon-Business and Leisure with Pet
Business and Leisure with Pet
6,0
/10
Reviewed 155 week(s) ago

Expedia Group verified review

It was ok
consuella
icon-Leisure with Pet
Leisure with Pet
8,0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

Fine
Number of reviews per page
20
40